ACCOUNTING SOFTWARE MANAGER

AJMAL TRADING GROUP PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A dynamic trading company based in Singapore is seeking a Senior Account Manager to handle multiple client accounts. Responsibilities include developing strategic plans, managing client relationships, and ensuring satisfaction. The ideal candidate must possess strong communication and project management skills, along with over 5 years of relevant experience. Proficiency in Microsoft Office and CRM is essential. This role offers an opportunity to drive account growth and contribute to overall business success.

Qualifications

• 5+ years of experience with business development, sales, or account management.
• Experience managing large account portfolios.
• Detail-oriented and able to prioritize.

Responsibilities

• Following up on leads and winning new clients.
• Developing and implementing strategic plans to manage and grow accounts.
• Retaining clients and building strong, trusting relationships.

Skills

Communication skills

Customer service skills

Account management

Project management

Negotiation skills

Education

Bachelor's degree

Tools

Microsoft Office

CRM software

Job description

We are looking for a passionate and solution-oriented senior account manager to be responsible for multiple client accounts. The senior account manager's responsibilities include maintaining a thorough knowledge of our business and offerings, developing and implementing strategic plans to grow accounts, managing and strengthening client relationships, identifying new business opportunities, and coordinating with internal teams to deliver on client expectations.

To be successful as a senior account manager, you should be able to manage and develop your accounts and ensure client satisfaction. Ultimately, an outstanding senior account manager should have strong communication, customer service, and account management skills and be highly organized and accomplished at solving problems and closing deals.

Account Manager Responsibilities:

• Following up on leads and winning new clients.
• Developing and implementing strategic plans to manage and grow accounts.
• Retaining clients and building strong, trusting relationships.
• Understanding client needs and identifying new business opportunities within your portfolio.
• Providing superior customer service and ensuring client satisfaction.
• Communicating and coordinating with internal teams to deliver solutions.
• Identifying opportunities for improvement and proposing new tools and processes.
• Supporting sales teams to improve their performance and reach targets.
• Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.

Account Manager Requirements:

• Bachelor's degree preferred.
• 5+ years of experience with business development, sales, or account management.
• Experience managing large account portfolios.
• Strong customer service and project management skills.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in Microsoft Office and CRM software.
• Highly organized and solution-oriented.
• Detail-oriented and able to prioritize.
• Self-starter and able to work efficiently under pressure.