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Monitor and follow up on student contracts and outstanding course fees, ensuring timely collection and minimizing bad debts.
Reconcile daily fee payments, including receiving cash payments when necessary, and verify monthly FPS (Fee Protection Scheme) records for accuracy and compliance.
Process student withdraw and refund requests in accordance with school policies and regulatory requirements.
Track and maintain the school’s asset and facility inventory, and proactively propose necessary purchases or replacements to support operational needs.
Support new student onboarding, including assisting with reporting procedures and arranging second pre-course counselling sessions if being required.
Undertake other duties as assigned, contributing to the smooth operation of the school and supporting cross-functional tasks when required.