6723 - Customer Service Officer [ Enforcement | Class 3 / 2B | Investigation]

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is looking for a Customer Service Officer to assist customers with vehicle damage reports and manage related tasks. The role requires strong familiarity with office productivity software and web technologies. Experience in enforcement is a bonus, and a driving license would be advantageous. This position works five days a week with a salary range of $2500 to $2800.

Qualifications

• Strong familiarity with office productivity software and web technologies.
• Experience in enforcement or collections is a strong bonus.
• Possession of a class 3 or class 2B license is advantageous.

Responsibilities

• Assist customers with vehicle damage reports through calls, emails, or visits.
• Investigate vehicle damages, assess repair costs, and follow up.
• Manage accident reports and subsequent follow-ups.
• Assist with vehicle recovery when required.
• Perform any other tasks assigned by the supervisor.

Skills

Office productivity software familiarity

Web technologies

Enforcement experience

Job description

Overview

Customer Service Officer – Enforcement

Working days: 5 days

Working time: Mon to Fri 9am-6pm/10am -7pm, Sat 9am-1pm /10am -2pm (can choose)

Salary range: $2500 - $2800

Working location: Paya Lebar

Responsibilities

• Working with the customer on their vehicle damage report in the form of outbound calls, emails or onsite visits.
• Required to investigate damages found on our vehicles, assess the cost of repairs and follow up with the customers.
• Assisting and managing accident reports and follow-ups.
• Assisting with the recovery of vehicles if required.
• Required to assist with any other tasks assigned by supervisor

Requirements

• Strong familiarity in office productivity software and web technologies.
• Experience in this field will be a strong bonus (enforcement, collection, etc
• Having class 3 or class 2B (and above) licence would be advantageous

WhatsApp: [phone] (Han)

Email: [e-mail]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279