Luxury Concierge Lead - Create Memorable Guest Experiences

IHG Hotels & Resorts; Umluj; On-site; SAR 149,000 - 225,000; Full time

Job summary

A leading hospitality company is seeking a Chief Concierge in Umluj, Saudi Arabia. You will lead a team dedicated to providing exceptional guest experiences by coordinating needs, creating unique offerings, and maintaining high standards in service. Ideal candidates will have a passion for guest service, strong leadership skills, and luxury brand experience. This role offers competitive salary and benefits, and a chance to be part of an inclusive team culture.

Benefits

Competitive salary

Room discounts

Comprehensive training

Qualifications

• In-depth knowledge of local areas for guest services.
• Experience in leading small teams with luxury standards.
• Membership in Les Clefs d’Or International is advantageous.

Responsibilities

• Lead coordination of guest needs and inquiries.
• Create unique guest experiences tailored to demographics.
• Communicate city happenings to hotel colleagues.
• Manage team roster and labour costs.

Skills

Guest service passion

Team leadership

Superior communication skills

Attention to detail

Personal presentation

Quality commitment

Concierge experience

Job description

A leading hospitality company is seeking a Chief Concierge in Umluj, Saudi Arabia. You will lead a team dedicated to providing exceptional guest experiences by coordinating needs, creating unique offerings, and maintaining high standards in service. Ideal candidates will have a passion for guest service, strong leadership skills, and luxury brand experience. This role offers competitive salary and benefits, and a chance to be part of an inclusive team culture.