Guest Experience Host – Welcoming, Reservations & Seating

IHG; Saudi Arabia; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hospitality company in Saudi Arabia is seeking a Hostess for their restaurant. The role involves welcoming guests, managing reservations, and ensuring a seamless dining experience. Previous experience in a guest-facing role is required, along with strong communication skills. You'll need to maintain a professional appearance and uphold brand standards while providing personalized service. Flexibility to work during peak times is essential.

Qualifications

• Previous experience in a guest-facing role, preferably in a hotel or upscale restaurant.
• Fluency in English (additional languages are a plus).
• Ability to stay calm under pressure in a busy environment.

Responsibilities

• Greet guests promptly and professionally.
• Manage reservations and guest seating.
• Coordinate table assignments based on guest preferences.

Skills

Strong communication

Interpersonal skills

Stress management

Customer service

Reservation systems knowledge

Job description

A leading hospitality company in Saudi Arabia is seeking a Hostess for their restaurant. The role involves welcoming guests, managing reservations, and ensuring a seamless dining experience. Previous experience in a guest-facing role is required, along with strong communication skills. You'll need to maintain a professional appearance and uphold brand standards while providing personalized service. Flexibility to work during peak times is essential.