A leading technology company in the Riyadh Region seeks a Client Operations Delivery Analyst to enhance customer engagement through data analysis and product insights. The ideal candidate will have a minimum of 5 years’ experience, excellent communication skills in both English and Arabic, and a strong technical background in Cisco products. This full-time position offers the opportunity to join a collaborative team focused on customer success and operational excellence.
Qualifications
Ability to analyze large data sets and produce customer-focused reports.
Fluent in English and Arabic.
Minimum 5 years of experience in customer engagement or service roles.
Responsabilités
Provides customers with near real-time visibility into their hardware and software.
Collaborates with Customer Experience and Sales teams.
Drives operational excellence and data accuracy.
Connaissances
Data analysis
Customer engagement
Technical knowledge of Cisco products
Communication skills
Problem-solving
Formation
Bachelor's degree or equivalent experience
Description du poste
A leading technology company in the Riyadh Region seeks a Client Operations Delivery Analyst to enhance customer engagement through data analysis and product insights. The ideal candidate will have a minimum of 5 years’ experience, excellent communication skills in both English and Arabic, and a strong technical background in Cisco products. This full-time position offers the opportunity to join a collaborative team focused on customer success and operational excellence.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.