Workplace Services Supervisor

Salesforce; Makkah Region; On-site; SAR 90,000 - 120,000; Full time

Job summary

A leading AI CRM company is seeking a Workplace Services Supervisor to oversee daily operations at its offices in Makkah and Dubai. This role involves managing workplace services and vendor relationships, ensuring compliance with health and safety regulations, and enhancing employee experience. Ideal candidates have 5+ years in workplace services, excellent organizational skills, and are fluent in both English and Arabic. Join us to drive innovation and create an exceptional work environment.

Benefits

Competitive benefits

Professional development opportunities

Qualifications

• 5+ years of experience in workplace services, facilities, or operations management.
• Proven ability to manage multiple sites and vendor relationships.
• Strong understanding of health, safety, and local compliance requirements.

Responsibilities

• Supervise daily operations of workplace services in Riyadh and Dubai.
• Manage and evaluate workplace vendors for quality and cost-effectiveness.
• Ensure compliance with local building regulations and safety standards.
• Act as the on-site ambassador of Salesforce's culture and support employee events.
• Support budgeting and procurement processes aligned with financial targets.

Skills

Workplace management

Vendor management

Health and safety compliance

Customer service

Fluency in English

Fluency in Arabic

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Real Estate & Facility Management

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Role Overview

The Workplace Services Supervisor plays a key role in creating and maintaining exceptional employee experiences mainly focusing on Salesforce’s offices in Riyadh and Dubai. This position oversees day-to-day operations of workplace services, vendor management, facilities maintenance, space planning, and employee support. The role ensures a safe, welcoming, and efficient environment that reflects Salesforce’s values and fosters collaboration and well-being. This role reports directly into our the Regional Real Estate and Workplace Services (REWS) Manager.

Key Responsibilities

• Workplace Operations: Supervise daily operations of Riyadh and Dubai, including reception, mailroom, catering, office supplies, and meeting room management.
• Vendor & Service Management: Manage and evaluate workplace vendors and service providers (cleaning, security, maintenance, catering, etc.) to ensure consistent quality and cost-effectiveness for Riyadh and Dubai.
• Space & Facilities Management: Partner with global teams on space utilization, moves/adds/changes, and workplace design initiatives aligned with the Salesforce brand.
• Health, Safety & Compliance: Ensure compliance with local building regulations, health and safety standards, and Salesforce policies for Riyadh and Dubai.
• Employee Experience: Act as the on-site ambassador of Salesforce’s culture, delivering high-touch service and supporting employee engagement events and activities.
• Budget & Procurement: Support budgeting and procurement processes, tracking operational expenses and ensuring alignment with financial targets for Riyadh and Dubai.
• Regional Collaboration: Work closely with the EMEA Workplace Services and provide administrative support as needed.
• Sustainability & Innovation: Support Salesforce’s sustainability goals by driving eco-friendly workplace initiatives and leveraging technology to improve operations.

Qualifications & Experience

• 5+ years of experience in workplace services, facilities, or operations management, preferably within a multinational or tech environment.
• Proven ability to manage multiple sites and vendor relationships across different countries.
• Strong understanding of health, safety, and local compliance requirements in Saudi Arabia and the UAE.
• Excellent communication, organizational, and problem-solving skills.
• Customer-centric mindset with a passion for creating outstanding employee experiences.
• Fluent in English & Arabic.
• Willingness to travel occasionally between Riyadh and Dubai.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.