Transportation Supervisor

Dur for Hajj & Umrah Services; Makkah Region; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading pilgrimage service provider in Saudi Arabia is seeking a Transportation Supervisor for full-time, on-site work in Mecca and Madinah. The role involves overseeing daily transportation operations, managing a fleet, and ensuring compliance with regulations. The ideal candidate will excel in team leadership and communication, ensuring seamless service for pilgrims during Hajj and Umrah. Strong skills in fleet management and the ability to work under pressure are essential for success in this position.

Qualifications

• Experience in team leadership and staff coordination.
• Comprehensive knowledge of DOT Regulations and compliance standards.
• Proficiency in relevant software and reporting tools is an advantage.

Responsibilities

• Oversee daily transportation operations for pilgrims.
• Manage fleet and ensure regulation compliance.
• Coordinate schedules and routes for optimal efficiency.
• Lead a team of drivers and handle customer service needs.

Skills

Strong Supervisory Skills

Excellent Communication

Fleet Management

Service Delivery

Ability to work under pressure

Job description

Company Description

Dur for Hajj and Umrah Services specializes in providing comprehensive solutions to enhance the pilgrimage experience for travelers. With a commitment to service quality and operational excellence, the company plays a key role in supporting the entire journey of pilgrims. Dur is dedicated to strengthening the national tourism ecosystem and raising standards in the Hajj and Umrah sector. Their customer-focused approach ensures exceptional guest support and satisfaction throughout the pilgrimage.

Role Description

We are seeking a Transportation Supervisor for a full-time, on-site position in Mecca and Madinah. The role involves overseeing daily transportation operations, managing fleets, ensuring compliance with all regulations, and coordinating schedules and routes for optimal efficiency. The supervisor will also lead a team of drivers, address customer service needs, and promptly resolve any operational challenges to ensure seamless transportation services for Hajj and Umrah pilgrims.

Qualifications

• Strong Supervisory Skills and experience in team leadership and staff coordination.
• Comprehensive knowledge of DOT Regulations and other transportation compliance standards.
• Excellent Communication skills to liaise effectively with team members, customers, and other stakeholders.
• Proficiency in Fleet Management operations, including maintaining vehicles and optimizing resources.
• Commitment to delivering exceptional Service to ensure a positive experience for pilgrims.
• Ability to work in high-pressure environments and manage operational challenges effectively.
• Proficiency in relevant software and reporting tools is an advantage.
• Prior experience in the transportation or hospitality sector, particularly in Hajj and Umrah services, is desirable.