Sr. Sales Engineer - Utility | alfanar Electric

alfanar Group; Riyadh; On-site; SAR 60,000 - 90,000; Full time

Job summary

A leading construction company based in Riyadh is seeking a skilled professional to manage customer engagements, technical inquiries, and project follow-ups. This role involves preparing documentation, conducting technical presentations, and ensuring customer satisfaction. Candidates should hold a Bachelor's degree in Electrical Engineering and have 5 to 10 years of relevant experience. The position offers an opportunity to contribute to operational targets in a dynamic environment.

Qualifications

• Bachelor Degree in Electrical Engineering or a relevant field is required.
• 5 to 10 years of experience in relevant fields.

Responsibilities

• Handle customer enquiries and provide timely responses.
• Prepare technical and commercial submissions as required.
• Conduct technical presentations and support customer interactions.
• Identify relevant projects and track their progress.
• Ensure customer satisfaction and follow up on payments.

Skills

Sales Forecasting

Sales Research

Sales Trend Analysis

Sales Presentations

Sales Tools

Education

Bachelor Degree in Electrical Engineering

Job description

Company Overview

Headquartered in Riyadh, Saudi Arabia, alfanar operates construction and manufacturing businesses, design & development centers, and a host of facilities in the Middle East and other countries. The industrial arm, alfanar electric, manufactures a variety of low, medium, and high voltage electrical construction products and operates in Riyadh and Jubail (Saudi Arabia), Dubai (UAE), and London (UK). Alfanar’s Industrial Complex in Riyadh spans 700,000 square meters and includes data and communication centers and a commercial zone.

Job Purpose

To support customer interactions, technical enquiries, project follow‑ups, and market activities by providing accurate technical inputs, timely documentation, and structured engagement with internal and external stakeholders.

Key Accountability Areas

Customer Engagement and Enquiries

• Handle customer enquiries and tender requests with timely and accurate responses.
• Prepare technical and commercial submissions as required.
• Prepare supporting documents, samples, and submittals as needed.
• Follow up internally to support timely delivery of materials and submissions.
• Align with the coordinator and Demand Planning on customer requirements.

Competitor Tracking and Market Insights

• Track competitor products, pricing, and market activities.
• Record and share observations with Sales Management.
• Highlight trends or changes that may influence market positioning.

Technical Support and Market Presence

• Conduct technical presentations, seminars, and discussions with customers and consultants.
• Provide clarification on specifications, product features, and application requirements.
• Prepare technical materials required for meetings and events.
• Support activities that enhance product awareness in the market.

Reporting and Customer Relationship Support

• Prepare timely and structured reports related to enquiries, projects, and market updates.
• Communicate professionally with customers to address technical questions.
• Support customer interactions to maintain clarity and responsiveness.

Project Identification and Follow‑Up

• Identify relevant projects using market tools and available data sources.
• Update project status based on follow‑ups with consultants and contractors.
• Track project progress to support opportunity realization.

Customer Satisfaction, Payment Follow‑Up and Data Accuracy

• Observe customer satisfaction indicators and report issues when necessary.
• Follow up on payments to support timely collection and minimize overdue amounts.
• Update project and customer data in C4C accurately.
• Prepare forecast inputs based on verified project details.

Role Accountability

HR Proficiency:

• Ability to obtain updated soft and technical skills related to the job.

Delivery:

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem‑Solving:

• Solve any related problems arise and elevate any complex operational issues.

Quality:

Ensure quality requirements to develop effective quality control and processes, including specifications for products or processes or related activities.

Business Process Improvements:

• Coordinate well‑defined written systems, policies, procedures, and seek automation opportunities as much as possible.

Compliance:

• Comply with related policy and procedures and work instructions.

Health, Safety, and Environment:

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high‑quality products/services.

Academic Qualification

Bachelor Degree in Electrical Engineering or any relevant field.

Work Experience

5 to 10 Years.

Technical / Functional Competencies

• Sales Forecasting
• Sales Research
• Sales Trend Analysis
• Sales Presentations
• Sales Tools