Spa therapist

SOFITEL; Riyad Al Khabra; On-site; SAR 120,000 - 150,000; Full time

Job summary

A luxury hotel in Saudi Arabia is seeking a Spa Therapist to deliver exceptional service and establish long-term guest relationships. The ideal candidate will be certified and have 2-5 years of experience in the hotel industry, with good communication skills and the ability to multi-task under pressure. You will be responsible for performing spa treatments, maintaining cleanliness, and providing a welcoming atmosphere to guests.

Qualifications

• 2-5 years of experience in the hotel industry.
• Good English communication skills.
• Pleasing personality and focused individual.
• Able to handle pressure and multi-task.

Responsibilities

• Provide luxury service standards to guests.
• Establish long-term relationships with customers.
• Perform various spa treatments.

Skills

Customer service

Spa treatment knowledge

Sales techniques

Education

Certified as Spa Therapist

Job description

Job Description

• At all times you must be representative of the qualities of someone delivering luxury service standards. To provide warm, welcoming service without compromise to all guests.
• Primary focus on sense of guest arrival / departure, hands-on treatment, cleanliness, room ambience, and overall spa experience. Empathetic, friendly, and able to make people feel beautiful inside and out.
• Establish a long-term relationship with customers.
• The leading expert in all areas of retail and treatments. Able and available to answer any questions that guests may have and give them extensive feedback and demonstration if applicable; with an ability to execute suggestive and add-on sales.
• Takes control of rebooking guest after treatment.
• Perform treatment most suited to guest utilizing a range of techniques.
• Knowledgeable about all aspects of treatments, spa therapy, and the facility.
• Monitors, maintains, and re‑stocks assigned room with products, supplies, disposables, and work tools.

Qualifications

• Certified as Spa Therapist.
• With 2-5 years of experience in the same field in the hotel industry.
• With good English communication skills.
• With a pleasing personality and a well‑focused individual.
• Able to handle pressure at work and capability to multi‑task.