Spa Therapist

Accor Hotels; King Abdullah Economic City; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading hospitality company in Saudi Arabia is seeking an experienced Aesthetician. The candidate will perform spa treatments while ensuring guest satisfaction through courteous service. Responsibilities include maintaining product inventory, assisting in the beauty salon, and promoting spa services. Candidates should have at least 2 years of experience, excellent communication skills, and the ability to thrive in a multi-cultural environment. This role offers an opportunity to work in a luxury spa setting with a focus on guest satisfaction.

Qualifications

• Safety oriented First Aid certification required.
• CPR ‑ Basic Rescuer certification required.
• Understanding and ability to work in a multi-cultural environment.
• Must be physically capable of meeting the very physical demands of the position.

Responsibilities

• Perform spa treatments on members and guests.
• Maintain an ample inventory of all products necessary to perform services.
• Assist in the beauty salon and perform manicure/pedicure services.
• Promote spa services to members and hotel guests.
• Ensure guest/member satisfaction at all times.

Skills

Good English language verbal and written communication skills

Good level of engagement with guests

Service focused personality

Ability to work well under pressure

Excellent communication skills

Ability to work cohesively with colleagues

Education

Minimum of 2 years’ experience as Aesthetician

Job description

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

• Ensures all the guests receive prompt and courteous service.
• Perform all spa treatments on members and Guests using safe and professional techniques.
• Perform spa treatments services in a safe, comfortable, and hygienic manner.
• Perform nail services in a safe, comfortable, and hygienic manner.
• Maintain an ample inventory of all products necessary to perform all facials and waxing services including skin care products, cotton, distilled water, warm wax, waxing sticks, bowls, towels, sheets, blankets, plastic bags, and face cloths, etc. Prepare kits as required.
• Maintain a neat and orderly work area consistent with the high standards of the facility.
• Assist in any and all ways in the beauty salon when not scheduled to perform aesthetic services. This assistance is to include acting as salon receptionist, performing manicure/pedicure services, selling and restocking professional retail skin care and hair care products.
• Constantly maintain up-to-date knowledge of the personal services performed and any revisions in the skin care products or procedures used.
• Answer all questions related to services performed and products used.
• Be on time for appointments and thoroughly review appointments after completing each service and shift.
• Courteously interact and answer all facility-related questions with Members and Guests.
• Assist in the co‑ordination of spa treatments with other spa programs.
• Ensure current trends in aesthetic industry are reviewed.
• Serve as catalyst to promote spa services to Members and hotel Guests.
• Maintain current professional licenses.
• Report dysfunctional equipment to Spa Director.
• Work with the Lead Therapist in the formulation of plans for projects.
• Ensure individual is well versed in all aspects of the spa's operations, i.e. business telephone usage, guest relations, retail sales, spa services (massage, loofah, facial, etc.).
• Ensure the facility is in peak condition at all times (operations and cleanliness).
• Ensure Guest/member satisfaction at all times by ensuring that safety and service is always the spa's first priority.
• Carry out any other duties and responsibilities as assigned.

Qualifications

• Minimum of 2 years’ experience as Aesthetician preferable.
• Safety oriented First Aid.
• CPR ‑ Basic Rescuer.
• Good English language verbal and written communication skills.
• Good level of engagement with guests.
• Understanding and ability to work in a multi-cultural environment.
• Service focused personality is essential; customer related experience an asset.
• Ability to work well under pressure in a fast-paced environment.
• Excellent communication skills and a professional presentation.
• Ability to work cohesively with fellow colleagues as part of a team.
• Must be physically capable of meeting the very physical demands of the position.