ServiceNow Process Architect

Trades Workforce Solutions; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading ServiceNow partner is looking for a ServiceNow Process Architect to join their team in Saudi Arabia. In this role, you will lead process design and governance, map current and future state processes, and engage with senior stakeholders to drive best practice across the ServiceNow platform. Candidates should have a strong background in ServiceNow process design and workshop facilitation, and a consulting background is preferred. A full relocation package, visa sponsorship, and tax-free compensation are offered.

Benefits

Full relocation package

Visa sponsorship

Tax free compensation

Qualifications

• Strong experience in ServiceNow process design required.
• Experience with mapping business processes from current state to desired state.
• Proficiency in facilitating workshops with senior stakeholders.

Responsibilities

• Run business process workshops and define future state models.
• Lead process architecture across ITSM, CSM, or HRSD.
• Align process governance to ITIL and ServiceNow best practices.

Skills

ServiceNow process design experience

Mapping as-is/to-be processes

Workshop facilitation

Stakeholder engagement

Job description

A leading ServiceNow partner in Saudi Arabia is expanding and is hiring a ServiceNow Process Architect to support major enterprise transformation programmes.

You will lead process design, map as-is and to-be models, run workshops with senior stakeholders, translate requirements into clear ServiceNow capability, and create governance standards that drive best practice, adoption and value across the platform.

What you will do

• Run business process workshops and define future state models
• Lead process architecture across ITSM, CSM or HRSD
• Align process governance to ITIL and ServiceNow OOTB
• Work closely with architects and technical delivery teams
• Support roadmap and value realisation across major programmes

Requirements

• Strong ServiceNow process design experience
• Experience mapping as-is / to-be processes
• Strong workshop facilitation and stakeholder engagement
• Consulting background preferred
• ITIL exposure is beneficial

What is offered

• Full relocation package
• Visa sponsorship
• Tax free compensation
• Work on major enterprise and government projects in KSA

If you are a ServiceNow Process Architect open to opportunities in Saudi Arabia, please share your CV for a confidential conversation.