Service Associate - Waiter

Shangri-La; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A luxury hotel in Jeddah is seeking a Waiter to create memorable dining experiences by serving guests with care and attention to detail. The ideal candidate should have at least one year of experience in a 5-star hotel environment, possess strong conversational skills, and a positive attitude. The role involves understanding the menu, taking orders, and ensuring seamless service in a dynamic workplace that promotes personal growth and recognition.

Benefits

Competitive benefits

Structured learning and development pathways

Colleague stay/travel perks

Opportunities for professional advancement

Qualifications

• Minimum of 1 year of experience as a waiter in 5 Star Hotels.
• Ability to engage positively with guests.
• Willingness to learn and grow.

Responsibilities

• Understand the menu and dish preparation.
• Suggest menu selections to guests.
• Take orders and serve meals with care.
• Prepare the restaurant before service.
• Coordinate with the culinary team.
• Ensure accurate billing.
• Assist in smooth meal operations.

Skills

Conversational skills

Strong English skills

Positive attitude

Job description

Find Your Shangri-La in Shangri-La

Shangri-La Jeddah

Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

• 203 stylish rooms and suites plus 17 luxury serviced apartments.
• 4 restaurants and lounges, including the legendary Shang Palace
• Convenient for Jeddah's popular landmarks and Red Sea Mall
• 116 privately owned Burj Assila Residences.

Job Summary :

The Waiter position in Shangri-La Jeddah is more than the regular duties of greeting and serving the guests but dazzling and delighting the guests by creating memorable dining experiences in the Food & Beverage outlet by living the Shangri-La Standards.

As a Waiter, we rely on you to :

• Have a strong understanding of the menu and the way each dish is prepared.
• Suggest to guests on Menu selection.
• Take orders and serve with great love and affection.
• Obsess over delighting guests and create wow moments.
• Get the restaurant ready before service.
• Seamlessly coordinate with the culinary team to ensure timely service to the guest.
• Ensure the billing is done appropriately and posted accordingly.
• Follow the Shangri-La Food Safety Processes and Procedures.
• Assist fellow colleagues in the success of the F&B outlet.
• Assist the supervisor in ensuring smooth meal operations.

What we're looking for :

• Great conversational skills for engaging with guests.
• Strong English skills
• Positive Attitude and willingness to learn.
• Minimum of 1 year of experience as a waiter in 5 Star Hotels.

Why Join Us :

• A workplace that values your passion and supports self-realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay / travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.