Retail Sales Associate

Design@4321; Riyadh Region; On-site; SAR 120,000 - 150,000; Full time

Job summary

A retail store located in the Riyadh Region is seeking a sales associate to ensure high levels of customer satisfaction through excellent service. You will assist customers with their needs, maintain product presentation, and achieve sales goals. The ideal candidate has strong communication skills and experience in customer service. Join us to build trust relationships with customers and contribute to sales success in a dynamic environment.

Qualifications

• Strong communication skills to interact with customers effectively.
• Proven ability to provide excellent customer service.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assess customers needs and provide assistance on product features.
• Welcome customers and answer their queries.
• Achieve department’s sales goals.
• Maintain in-stock and presentable condition of assigned areas.

Skills

Communication Skill

Customer Service

Job description

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
• “Go the extra mile” to drive sales
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Skills

• Communication Skill
• Customer Service