Restaurant Manager

SLS; Umluj; On-site; SAR 149,000 - 225,000; Full time

Job summary

A luxury hospitality venue in Umluj, Saudi Arabia, is seeking an experienced Restaurant/Outlet Manager to oversee operations and enhance guest experiences. You will lead a high-performing team, ensure compliance with safety standards, and manage daily operations. Ideal candidates have a strong background in restaurant management, excellent leadership skills, and a passion for delivering exceptional service. Join us to create memorable dining moments and drive operational success.

Qualifications

• Proven track record in managing restaurant operations.
• Experience in leading and mentoring a team.
• Strong ability to engage with guests and enhance their experience.

Responsibilities

• Lead daily operations to ensure guest satisfaction.
• Cultivate strong guest relationships and handle feedback.
• Monitor compliance with health and safety regulations.
• Train team members in service standards and protocols.

Skills

Leadership

Guest service excellence

Operational management

Team mentorship

Conflict resolution

Job description

Job Description

Job Purpose

At SLS Red Sea, the Restaurant / Outlet Manager is the driving force behind the venue’s operational success, guest experience, and team performance. With a flair for detail, leadership, and service excellence, this role leads the day-to-day operations of one of our signature venues from planning and execution to innovation and engagement.

Reporting directly to the Restaurant / Outlet GM or Director of Food & Beverage, this role is accountable for upholding the SLS vision, curating memorable dining moments, and ensuring the outlet’s profitability, compliance, and vibrancy.

Duties & Functions

Lead the team in delivering a consistently elevated, engaging, and dynamic guest experience in line with SLS brand values.

Act as the face of the outlet, maintaining a constant presence during service and cultivating strong guest relationships.

Handle guest feedback and complaints swiftly and effectively, turning challenges into opportunities to exceed expectations.

Oversee daily restaurant operations, ensuring smooth coordination across floor, bar, and support areas.

Ensure outlet ambiance, service delivery, and product presentation meet brand standards at all times.

Monitor cleanliness, hygiene, and maintenance standards in line with health and safety regulations and local compliance laws.

Liaise with Engineering and Housekeeping teams to maintain the venue’s physical environment to luxury lifestyle standards.

Lead, mentor, and inspire a high-performing team of supervisors, waitstaff, hosts, and bartenders.

Conduct recruitment, onboarding, and consistent performance management of team members.

Ensure all team members are trained in service standards, menu knowledge, guest interaction, and compliance protocols.

Additional Information

• Participate in the Quality improvement process
• Maintain a close relationship with other department Managers / heads.
• Work closely with the hotel team either in finance or other departments to ensure smooth communications are maintained.