Pre-Opening Guest Recognition & Reservations Specialist

Four Seasons Hotels and Resorts; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A luxury hospitality company in Saudi Arabia is seeking a Guest Recognition Specialist for their new resort. The role involves managing guest profiles to ensure personalized service, contributing to opening preparations, and collaborating with various departments. Candidates must have experience in luxury hospitality and fluency in Arabic and English. The company offers competitive salaries, housing, and comprehensive benefits.

Benefits

Competitive salary in a tax-free environment

Housing and transportation

30 days of vacation plus public holidays

Complimentary meals

Medical and life insurance

Employee Assistance Program

Qualifications

• Previous experience in luxury hospitality reservations or guest services.
• Fluency in Arabic and English is essential.
• Passion for creating personalized guest experiences.

Responsibilities

• Assist with pre-opening tasks and guest recognition systems.
• Maintain detailed guest profiles and ensure personalized attention.
• Coordinate with teams to meet guest expectations.

Skills

Detail-oriented

Strong communication skills

Professional telephone manner

Tools

PMS/CRS systems

Job description

A luxury hospitality company in Saudi Arabia is seeking a Guest Recognition Specialist for their new resort. The role involves managing guest profiles to ensure personalized service, contributing to opening preparations, and collaborating with various departments. Candidates must have experience in luxury hospitality and fluency in Arabic and English. The company offers competitive salaries, housing, and comprehensive benefits.