PMS Hospitality Implementation Consultant

Shiji Group; Remote; SAR 200,000 - 300,000; Full time

Job summary

A global technology provider is seeking an Implementation Consultant to support its Middle East team. This role requires implementing Property Management Systems (PMS) and Meeting & Events solutions while providing technical consultancy to clients. Candidates should have a hospitality background, experience in PMS implementation, and possess strong problem-solving skills. A professional attitude and willingness to travel frequently across the Middle East are essential. Flexibility in working hours and opportunities for growth are offered.

Benefits

Flexible working hours

Opportunity to work remotely

Regular company Events & Entertainment

Qualifications

• Experience in a similar PMS implementation role is required.
• Ability to thrive in a fast-paced environment.
• Willingness to travel 70% - 80% across the Middle East.

Responsibilities

• Provide technical consultancy to hospitality customers in the Middle East.
• Implement and train users on PMS and Meeting & Events solutions.
• Analyze customer needs and configure systems accordingly.

Skills

Hospitality Business background

Adaptability to new technologies

Multi-tasking

Fluency in English and Arabic

Professional work ethic

Job description

Company Description

Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.

Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes , , , , , and solutions for over 91,000 hotels worldwide, including the largest chains.

The best hotels run on Shiji—day and night.

Job Description

To support our Shiji Middle East team, we’re looking for an experienced and dynamic Implementation Consultant in Middle East to implement PMS & Meeting & events.

What you will do

• Provide technical consultancy to our hospitality customers within the Middle East region
• PMS Implementation, integration, and training (remotely and customer on-site)
• PMS Interfaces Implementation
• Meeting & Events solution Implementation
• Configure the system to meet country-specific legal fiscal requirements
• Analyze customer needs and configure the systems to their specific requirements
• Ensure multiple users, and service model concept meets the customer operational workflow
• Train the staff in the best and most practical use of the software
• Take the customer site live, answer any operational and application requests onsite
• Report accurate project status and act proactively to achieve the project goal
• Internal consultation

Qualifications

What are we looking for

• Hospitality Business background or working record in a similar PMS implementation role
• Meetings, Events and groups operational experience is an add-on
• You have the same passion for the Hospitality industry as our customers' passion to serve their guests
• Ability to adapt quickly to new technologies, products and procedures
• Ability to work and thrive in a multi-tasked and fast-paced environment
• Ability to quickly learn the company’s various IT solutions and able to handle system installation
• Ownership with quality, Professional “get it done” attitude and work ethic
• Fluent in English and Arabic are add-on
• Willingness to travel 70% - 80% across Middle East

Additional Information

What you’ll get from us

• Challenging and creative technology environment with a great deal of freedom and responsibility.
• Feedback and initiatives are always welcomed; you’ll also get full ownership to help shape the company's future.
• Opportunity to grow inside the global organization and develop yourself both professionally and personally
• Flexible working hours, opportunity to work (partially) remotely or choose your preferred location.
• A modern workplace in one of our multinational offices, of course as much coffee, mate and fruit as you need to get into the flow.
• Regular company Events & Entertainments as well as access to various location-based benefits.

Interested?

Looking forward to your application under specification of your possible starting date and salary expectations