People & Culture Coordinator - Raffles the Red Sea

RAFFLES; Remote; SAR 131,000 - 188,000; Full time

Job summary

A luxury hotel brand seeks a People & Culture Coordinator to support the HR department at a unique remote location in Umluj, Saudi Arabia. The role involves managing various HR tasks, including onboarding, compliance with local labor laws, and fostering a positive workplace culture. The ideal candidate will hold a Bachelor’s degree in HR, have 1-2 years of hospitality experience, and demonstrate strong organizational, communication, and interpersonal skills. Join us to make a significant impact in a pre-opening environment.

Qualifications

• 1-2 years of experience in Human Resources, preferably in hospitality.
• Strong understanding of HR practices and labor regulations in Saudi Arabia.
• Experience coordinating employee events and cultural initiatives.

Responsibilities

• Support administration of Talent & Culture department.
• Coordinate onboarding processes for new hires.
• Manage internal communications and celebrate milestones.
• Assist with payroll functions and compliance with labor laws.

Skills

Human Resources knowledge

Employee engagement

Interpersonal skills

Organizational skills

Microsoft Office proficiency

Fluency in English

Education

Bachelor’s degree in HR or related field

Tools

HRIS systems

Job description

Job Description

Join the pre-opening team of Raffles at the Red Sea Project as a People & Culture Coordinator , where luxury meets opportunity in a truly unique remote environment. As a key member of our Human Resources department, you will play a pivotal role in supporting our team and fostering an engaging, inclusive workplace culture that reflects Fairmont’s core values.

This role is essential to ensuring the smooth daily operations of the T&C department and supporting the full employee life cycle from recruitment to onboarding to engagement and retention.

Key Responsibilities :

Support the Talent & Culture Manager in the effective administration of the department, ensuring compliance with all internal policies and local labor regulations.

Maintain accurate and confidential Heartistrecords, including digital filing and personnel documentation.

Coordinate onboarding processes and prepare necessary documentation for new hires.

Support internal communications by managing notice boards, drafting memos, and celebrating ambassador milestones (e.g., birthdays, weddings, etc.).

Help facilitate company training, employee orientation, and cultural initiatives.

Organize and assist with hotel and departmental events such as team celebrations, recognition programs, national holiday events, and staff parties.

Monitor and ensure ambassador compliance with uniform standards and grooming policies.

Assist with administrative tasks such as preparing contracts, maintaining HR systems, data entry, and generating workforce reports.

Oversee internal T&C logistics including office supply management, key distribution, and internal mail.

Participate in hotel committees and career fairs, representing Fairmont’s brand and values.

Conduct regular checks of staff residence facilities, locker rooms, and ambassador restaurant to maintain standards and well-being.

Support payroll functions, including processing timesheets and leave tracking.

Maintain compliance with Saudi Arabian labor laws and assist with visa, medical check-ups, and residency procedures for expatriate ambassadors.

Provide support and guidance to ambassadors regarding HR policies, grievance procedures, and performance evaluations.

Perform other administrative and departmental duties as required by Talent & Culture leadership.

Qualifications

Bachelor’s degree in Human Resources, Business Administration, or related field.

Minimum 1-2 years of experience in Human Resources, preferably in the hospitality industry.

Strong understanding of HR practices, employee engagement, and labor regulations in Saudi Arabia.

Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and HRIS systems.

Excellent organizational and time management skills with a high level of attention to detail.

Strong interpersonal skills and ability to communicate effectively with diverse teams.

Demonstrated experience coordinating employee events and cultural initiatives.

Discreet and respectful of confidential information; high integrity and professionalism.

A proactive, positive team player with the ability to adapt to change in a fast-paced environment.

Fluency in English.

Prior experience in pre-opening properties or remote projects is a strong advantage.

Additional Information

• Understanding of Ultra-Luxury guest expectations and brand alignment.
• experience in project coordination, scheduling, and document control during pre-Opening stages.
• Experience in pre-Opening is a must.
• A proactive, anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with Luxury standards.