Operations Executive, Amazon Now, UFG

Afaq - Warehouse Branch - J02; Makkah Region; On-site; SAR 60,000 - 80,000; Full time

Job summary

A logistics company in Saudi Arabia is seeking a Team Lead for UFG UTR operations. The role involves managing end-to-end operations in a fast-paced environment, focusing on performance management and team development. Candidates should hold a Bachelor’s degree and have experience in warehousing, logistics, or customer service. Strong communication skills and proficiency in MS Excel are essential, along with leadership experience and the ability to work under pressure. This role offers a unique challenge in a dynamic setting.

Qualifications

• Experience in warehousing, logistics, or manufacturing in a customer-facing environment.
• 1-3 years of managing processes and people as a lead.

Responsibilities

• Manage end-to-end UTR operations for large or multiple small sites.
• Drive performance management and prepare training plans for pickers.
• Conduct daily audits for safety and operations.

Skills

Strong communication skills

Proficiency in MS Excel

People management

Analytical skills

Problem solving

Education

Bachelor’s degree

Tools

SQL

Job description

Key job responsibilities

We're seeking a Team lead for UFG UTR operations in KSA. In this role, you will be responsible for :

Managing, on a daily basis, end to end UTR operations for either one large site or a combination of small sites, supervising store operations :

Meeting customer facing metrics, while maintaining operational / quality targets and upholding safety and morale of the team reporting to you.

Driving performance management of your team members. Preparing and implementing training and development plans for the pickers.

Working closely with merchant stakeholders to continuously improve the operations process and attain a sustained level of performance improvement.

Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis.

Stand-in for Area Manager.

BASIC QUALIFICATIONS

• A Bachelor’s degree holder with experience in a customer facing environment, warehousing, logistics or manufacturing. Strong communication skills (written and verbal). Proficiency in MS Excel. Ability travel to different stores within KSA.

PREFERRED QUALIFICATIONS

A self-motivated person with the ability to motivate the associates / team members. Strong execution skills, action oriented, go getter. Resourceful to identify the way to get things done using limited resources. Ability to work under pressure situations. Ability to work in ambiguous situations and to come out with solutions as per the situations faced. Good people management skills. Good analytical and problem solving skills. 1-3 yrs of experience in managing a process and people as a lead. Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous. Knowledge of SQL would be advantageous.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.