OCI Data Center Engineer — 24/7 On‑Site Tech

Oracle - Egypt; Riyadh; On-site; SAR 112,000 - 169,000; Full time

Job summary

A leading cloud solutions company in the Riyadh Region is seeking a technician for effective delivery of technical support and installations in Oracle Cloud Infrastructure datacenter. Responsibilities include managing escalations, conducting hardware installations, and providing ongoing support in a high-demand environment. Candidates should have a Bachelor’s in Computer Science or equivalent experience, with strong skills in IT infrastructure and customer service. This position offers a blend of collaboration and independent work.

Benefits

Competitive benefits including medical and retirement options

Flexible work arrangements

Community volunteer programs

Qualifications

• Experience in IT Infrastructure support and server administration in a mid-sized environment.
• Demonstrated examples of a drive to dig into details to solve customer problems.
• Ability to work productively in remote cross-functional teams.

Responsibilities

• Responsible for technical support and installations in an Oracle Cloud Infrastructure datacenter.
• Prioritize ticketing queues and resolve escalations effectively.
• Participate in installation, monitoring, maintenance, and optimization of server hardware.

Skills

Customer Service

Good Communication Skills

IT infrastructure

Linux Server

Hardware Technical Support

Troubleshooting

Education

Bachelor of Science degree in Computer Science or Information Systems

Job description

A leading cloud solutions company in the Riyadh Region is seeking a technician for effective delivery of technical support and installations in Oracle Cloud Infrastructure datacenter. Responsibilities include managing escalations, conducting hardware installations, and providing ongoing support in a high-demand environment. Candidates should have a Bachelor’s in Computer Science or equivalent experience, with strong skills in IT infrastructure and customer service. This position offers a blend of collaboration and independent work.