Luxury Restaurant Outlet Manager - Guest Experience Lead

Rosewood Hotel Group; Al Wajh; On-site; SAR 167,000 - 312,000; Full time

Job summary

Rosewood Hotel Group is seeking an Outlet Manager to oversee all aspects of restaurant operations, lead a high-performing team, and ensure service standards align with luxury brand expectations.

You will drive guest satisfaction, manage staffing and costs, and collaborate with culinary, front office, engineering, finance and service teams to deliver exceptional dining experiences while upholding brand standards.

Qualifications

• Proven leadership experience in luxury hospitality or high-end restaurant operations.
• Strong understanding of restaurant service standards and cost control.
• Ability to motivate, develop and support teams to deliver results.
• Clear English communication with guests, colleagues and stakeholders.

Responsibilities

• Oversee daily outlet operations, ensuring service, quality and brand standards.
• Lead, coach and develop a high-performing team.
• Drive guest satisfaction and guest relations at every interaction.
• Monitor revenue, labor, inventory and purchasing to support budgets.
• Coordinate with culinary, front office, engineering, finance and service teams.
• Ensure cleanliness, safety and operational readiness across all outlets.

Skills

Leadership experience

F&B operations

Cost control

Payroll systems

POS platforms

English communication

Job description

Rosewood Hotel Group is seeking an Outlet Manager to oversee all aspects of restaurant operations, lead a high-performing team, and ensure service standards align with luxury brand expectations.

You will drive guest satisfaction, manage staffing and costs, and collaborate with culinary, front office, engineering, finance and service teams to deliver exceptional dining experiences while upholding brand standards.