Luxury Guest Experience Concierge

The Ritz-Carlton Hotel Company, L.L.C.; Saudi Arabia; On-site; SAR 33,000 - 67,000; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. in AMAALA, Saudi Arabia is seeking a non-management, full-time Rooms & Guest Services professional to respond to guest requests, coordinate services, and share information about local attractions.

You will handle calls, log requests, and collaborate with Bellperson and Housekeeping to ensure guest satisfaction. Ideal candidates have a high school diploma or GED and no prior supervisory experience; training will cover safety, etiquette, and local

Qualifications

• High school diploma or GED equivalent.
• No related work experience required.
• No supervisory experience required.

Responsibilities

• Respond to guest requests for arrangements or services (e.g., transportation, reservations, dry cleaning).
• Answer, record, and process guest calls, messages, requests, questions, or concerns.
• Coordinate with Bellperson, Housekeeping or other departments to resolve guest needs.
• Monitor lounge seating, service, safety and well-being of guests.
• Follow all standards and policies; maintain professional appearance and confidentiality.

Education

High school diploma or GED equivalent

Job description

The Ritz-Carlton Hotel Company, L.L.C. in AMAALA, Saudi Arabia is seeking a non-management, full-time Rooms & Guest Services professional to respond to guest requests, coordinate services, and share information about local attractions.

You will handle calls, log requests, and collaborate with Bellperson and Housekeeping to ensure guest satisfaction. Ideal candidates have a high school diploma or GED and no prior supervisory experience; training will cover safety, etiquette, and local