Guest Experience Specialist - Luxury Front Desk

The Ritz-Carlton Hotel Company, L.L.C.; Riyadh; On-site; SAR 44,640 - 72,540; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. is looking for a Front Desk Agent in Riyadh, Saudi Arabia. This role involves managing guest check-ins, check-outs, and room assignments in a luxury hotel environment, ensuring exceptional guest experiences throughout their stay.

The ideal candidate should possess strong guest service skills, a high school diploma, and a service-focused attitude. The position also offers opportunities for growth within the luxury hospitality sector.

Qualifications

• Less than 1 year of experience in guest services, front desk, or hospitality.
• No supervisory experience required.
• Good understanding of check-in/check-out and guest registration.

Responsibilities

• Assign rooms based on guest requests and preferences.
• Coordinate check-in and pre-registration for arriving guests.
• Process guest billing accurately and efficiently.

Skills

Front desk operations

Guest Services

Guest check-in

Guest check-out

Room assignment

Pre-registration

Reservation confirmation

Payment processing

Professional communication

Education

High school diploma or G.E.D.

Tools

Hotel computer systems

Point of sale systems

Job description

The Ritz-Carlton Hotel Company, L.L.C. is looking for a Front Desk Agent in Riyadh, Saudi Arabia. This role involves managing guest check-ins, check-outs, and room assignments in a luxury hotel environment, ensuring exceptional guest experiences throughout their stay.

The ideal candidate should possess strong guest service skills, a high school diploma, and a service-focused attitude. The position also offers opportunities for growth within the luxury hospitality sector.