Luxury Concierge Manager – Guest Services Lead

The Ritz-Carlton Hotel Company, L.L.C.; Riyadh; On-site; SAR 100,440 - 156,240; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. is seeking a Concierge Manager for their hotel in Tabuk, Saudi Arabia. This role involves supervising concierge operations, ensuring guest satisfaction, and maintaining high service standards in a luxury hospitality environment.

Candidates should have strong experience in guest services and front desk operations, as well as exceptional interpersonal skills. The position provides an opportunity to lead in a globally respected luxury brand that values creativity and compassion in service.

Qualifications

• At least 3 years of experience in guest services, front desk, concierge, or related professional area.
• Strong background in concierge services and guest relations.
• Ability to supervise employees and monitor service behavior.

Responsibilities

• Supervise daily concierge operations for service quality and guest satisfaction.
• Maintain a concierge service philosophy that guides team behavior.
• Build relationships with local attractions and businesses.

Skills

Concierge management

Guest Services-Concierge

Guest relations

Luxury hospitality

Front desk operations

VIP guest handling

Education

High school diploma or G.E.D. equivalent

2-year degree in Hotel and Restaurant Management or related field

Job description

The Ritz-Carlton Hotel Company, L.L.C. is seeking a Concierge Manager for their hotel in Tabuk, Saudi Arabia. This role involves supervising concierge operations, ensuring guest satisfaction, and maintaining high service standards in a luxury hospitality environment.

Candidates should have strong experience in guest services and front desk operations, as well as exceptional interpersonal skills. The position provides an opportunity to lead in a globally respected luxury brand that values creativity and compassion in service.