Learning, Development & Quality Supervisor

MOVENPICK; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hospitality group is seeking an experienced Learning, Development & Quality Supervisor to join their team in Jeddah, Saudi Arabia. In this role, you will enhance learning initiatives and maintain quality standards across operations. The ideal candidate will manage training programs, conduct audits, and coach team members. If you are passionate about learning and quality assurance, this is an exciting opportunity to contribute to organizational success.

Responsibilities

• Oversee and enhance learning initiatives within the organization.
• Conduct regular quality audits and assessments.
• Analyze training effectiveness and quality metrics.
• Collaborate with department heads to create development plans.
• Manage the learning management system for effective training.
• Develop and maintain quality assurance documentation.
• Coach and mentor team members.
• Prepare reports on training outcomes for management.
• Stay current with industry trends.

Skills

Training program design

Quality audits

Data analysis

Coaching

Mentorship

Tools

Learning Management System

Job description

Job Description

We are seeking a dynamic and experienced Learning, Development & Quality Supervisor to join our team in Jeddah, Saudi Arabia. In this pivotal role, you will be responsible for overseeing and enhancing our organization's learning initiatives while ensuring the highest quality standards are maintained across all operations.

• Design, develop, and implement comprehensive training programs that align with organizational goals and employee development needs
• Conduct regular quality audits and assessments to identify areas for improvement and ensure compliance with industry standards
• Analyze training effectiveness and quality metrics to drive continuous improvement in both learning initiatives and operational processes
• Collaborate with department heads to identify skill gaps and create targeted development plans
• Manage the learning management system (LMS) and other training technologies to deliver engaging and effective learning experiences
• Develop and maintain quality assurance documentation, including standard operating procedures and best practices
• Coach and mentor team members to enhance their skills and performance
• Prepare and present regular reports on training outcomes and quality performance to senior management
• Stay current with industry trends and best practices in learning and development and quality management