Learning & Development Manager (Hospitality & Entertainment ) , Jeddah

Aroma City Group; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading company in Hospitality & Entertainment in Jeddah is seeking a Learning & Development Manager. This strategic role involves leading initiatives in employee development, performance management, and organization-wide training analysis. The ideal candidate will have over 8 years of experience in L&D, a relevant degree, and bilingual skills in Arabic and English. The position requires individuals based in KSA ready to join immediately. The role also includes designing KPIs and managing performance frameworks.

Qualifications

• 8+ years of experience in Learning & Development and Performance Management.
• Bilingual proficiency in Arabic and English at a business level.

Responsibilities

• Conduct training needs analysis to design blended learning solutions.
• Lead standardization and implementation of KPIs for all employees.
• Design engagement strategies and surveys for satisfaction improvement.
• Manage performance-based incentive frameworks and recognition schemes.
• Evaluate training effectiveness and provide insights to senior management.

Skills

KPI development

Incentive design

HRIS/LMS management

Blended learning solutions

Bilingual proficiency in Arabic and English

Education

BA in HR, Business Administration, or related field

Job description

Learning & Development Manager (Hospitality & Entertainment), Jeddah

• Posting Date: 05/01/2026
• Ref: SJOR-124
• Location: KSA
• City: Jeddah
• Sector: Hospitality
• Years of Experience: 8+ years of experience in L&D and Performance Management.
• Qualification: BA in HR, Business Administration, or a related field.
• Salary: 17000 to 22000 SAR Monthly Package
• Workdays: 5

Overview

Our client is a leading large company in the field of Hospitality & Entertainment. We are seeking a strategic and results‑oriented Learning & Development Manager to join the team in Jeddah. The successful candidate will lead the design, implementation, and evaluation of learning, development, employee engagement, and performance management initiatives across the Group. This role is instrumental in building organizational capability and ensuring that KPIs, incentive programs, and reward systems are standardized and managed effectively through the HR system.

Requirements & Qualifications

• Education: BA in HR, Business Administration, or a related field.
• Experience: Minimum of 8+ years of experience in L&D and Performance Management.
• Languages: Bilingual proficiency in Arabic and English (Business Level).
• Skills: Expertise in KPI development, incentive design, and HRIS/LMS management.
• Availability: Based inside KSA with the ability to join immediately or within 30 days.
• Work Schedule: 5 working days per week.

Key Responsibilities

1. Conduct organization‑wide training needs analysis (TNA) to design and develop blended learning solutions, including leadership development and e‑learning programs.
2. Lead the standardization and implementation of KPIs for all employees, managing the full appraisal cycle within the HRIS (HITS).
3. Design and execute engagement strategies and surveys, translating results into actionable initiatives to improve satisfaction and retention.
4. Develop and manage performance‑based incentive frameworks and recognition schemes in coordination with Finance.
5. Manage succession planning, career development frameworks, and Individual Development Plans (IDPs) to foster internal growth.
6. Evaluate training effectiveness and performance data to provide senior management with dashboards, insights, and ROI analysis.
7. Ensure all L&D and performance modules are accurately maintained in the HR system while staying compliant with Saudi Labor Law.