Learning & Development Manager

Hilton; Jazan Province; On-site; SAR 150,000 - 200,000; Full time

Job summary

A global hospitality leader is seeking a Learning & Development Manager at DoubleTree by Hilton Jizan. The role involves supporting learning initiatives, coaching new team members, and ensuring the development of leadership capabilities. The ideal candidate should possess excellent communication, people management, and presentation skills, as well as proficiency in Microsoft Word and PowerPoint. A tertiary qualification in Training or Human Resources would be advantageous.

Qualifications

• Thorough knowledge of modern learning and development tools and techniques.
• Positive attitude and commitment to high customer service levels.
• Ability to work under pressure and in various team settings.

Responsibilities

• Support departments in developing functional excellence and leadership capabilities.
• Induct, coach, and mentor new Team Members.
• Prepare annual training plans and training calendars for the hotel.

Skills

Communication skills

People management

Presentation skills

Interpersonal relationships

Flexibility

Customer service

Computer proficiency

Education

Tertiary qualifications in Training or Human Resources

Tools

Microsoft Word

Microsoft PowerPoint

Job description

What will I be doing?

As a Learning & Development Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's comprehensive training framework. Specifically, a Learning & Development Manager will perform the following tasks to the highest standards:

• Support departments in developing cutting edge functional excellence and in developing leadership capabilities
• Act as a change catalyst in the cultural and organizational transformation of the Hotel
• Provide key input of Training aspects for all activities and plans of the Hotel
• Support individual and team development, career development, and training and experience-based learning
• Induct, coach, and mentor new Team Members
• Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments
• Partner with department to deliver training programs and other organizational and leadership development interventions
• Monitor and conduct learning and development reviews with each department
• Prepare annual training plans and training calendars for the hotel

What are we looking for?

A Learning & Development Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Thorough knowledge of modern learning and development tools and technique
• Excellent communication and presentation skills
• Excellent people management skills
• Demonstrated ability to develop interpersonal relationships
• Positive attitude
• Committed to delivering a high level of customer service, both internally and externally
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams
• Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint
• Exceptional presentation and grooming

It would be advantageous to demonstrate the following capabilities and distinctions:

• Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources

Job Details

Schedule: Full-time
Location: DoubleTree by Hilton Jizan
Brand: Doubletree by Hilton
Job Function: Human Resources