Laundry Valet

Rotana Jabal Omar Makkah; Makkah Region; On-site; SAR 48,000 - 120,000; Full time

Job summary

A prestigious hotel in Makkah is seeking a dynamic Laundry Valet to provide high-standard laundry services to guests. Key responsibilities include pick up and delivery of laundry, counting items, reporting valuables, and ensuring delivery is punctual. Ideal candidates will have vocational training in laundry operations, previous experience, and excellent communication skills. A positive attitude and attention to detail are essential. This role offers an opportunity to thrive in a busy environment.

Qualifications

• Vocational training in laundry operations is preferred.
• Previous experience in a similar role is required.
• Good English communication skills and a positive attitude are essential.

Responsibilities

• Responsible for pick up and delivery of guest laundry.
• Count and verify all items as per laundry lists.
• Report items found in pockets immediately.
• Check items for damage and take appropriate action.
• Assist in loading/unloading dryers.

Skills

Good command of English communication skills

Positive, friendly attitude

Attention to details

Teamwork

Customer Focus

Education

Vocational training within laundry operation

Job description

We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.

As a Laundry Valet you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards, whereby your role will include key responsibilities such as:

• Responsible for pick up and delivery of guest laundry
• Collect laundry and dry cleaning bags from guest rooms and ensure that guest name, room number and laundry pieces are listed
• Count and verify all items as per the laundry and dry cleaning lists and record collection and delivery times and special message
• Report immediately any guest valuables / items found in pockets of clothes sent to laundry
• Check all items for damage and stains and take appropriate action to rectify these issues
• Responsible to collect and deliver outside guest laundry / dry cleaning and assist marker when necessary
• Responsible for delivering all guest items punctually and in a professional, courteous way
• Assist in the loading and unloading of dryers and sort out washed laundry items
• Assist in inventories and attend all trainings as informed and scheduled

Skills

Education, Qualifications & Experiences

You should ideally have a vocational training within the laundry operation and previous experience in a similar role. Good command of English communication skills and a positive, friendly attitude are essentials.

Knowledge & Competencies

The ideal candidate will be hands‑on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork