L&D Coordinator

Hilton Worldwide, Inc.; Medina; On-site; SAR 120,000 - 150,000; Full time

Job summary

A global hospitality company seeks an L&D Coordinator in Medina, Saudi Arabia. The successful candidate will organize and evaluate training programs, support departmental training needs, and assist in recruiting new team members. Strong communication and organizational skills are essential. If you're committed to delivering exceptional service and fostering team development, this role offers a great opportunity within a leading brand in the hospitality sector.

Qualifications

• Previous experience in an equivalent role.
• Good communication and people skills.
• Commited to delivering a high level of customer service.
• Excellent organizational skills with high accuracy.
• Flexibility to respond to various work situations.
• Ability to work under pressure and in teams.

Responsibilities

• Support the hotel with departmental training requirements.
• Organize, deliver, and evaluate training programs.
• Maintain employee records and schedules for training.
• Assist HR with recruitment and hiring of new team members.
• Ensure completion of training for safety regulations.
• Assist in organizing team member social events.

Skills

Communication skills

Organizational skills

Customer service

Flexibility

Ability to work under pressure

Teamwork

Job description

L&D Coordinator

Job Number: HOT0C5UF

Work Locations

DoubleTree by Hilton Madinah Gate Madinah Station, Madinah Railway station is located at Al Hadra District Madinah

A L&D coordinator is responsible for organising, delivering, and evaluating training programs to deliver an excellent staff experience while supporting management on proper policies and procedures.

What will I be doing?

• Support the hotel with departmental training requirements
• Organise, deliver, and evaluate training programmes as required
• Maintenance of employee records including personnel files, learning history
• Scheduling and coordination of training classes including maintenance of training calendar
• Development and distribution of training brochures and flyers notifying team members of upcoming classes, tracking employee sign-ups and preparation of materials including certificates of completion
• Assist HR Administrator with recruitment and hiring of new team members
• Ensure completion of training for hotel security, fire regulations and other health and safety legislation
• Assist in the organisation of Team Member social events
• Assist and resolve team member and management queries
• Hold monthly Departmental meetings with trainers to ensure training needs are being covered

What are we looking for?

• Previous experience in equivalent role
• Good communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Excellent organizational skills with a high level of accuracy
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!