IT & Network Support Lead — Projects & Growth

noon; Jeddah; On-site; SAR 50,000 - 70,000; Full time

Job summary

A leading regional logistics company is searching for an IT Support Engineer to join their team in Jeddah. The ideal candidate will be responsible for managing IT infrastructure, leading a team of technicians, and ensuring compliance with performance standards. Qualifications include experience in Linux/Unix and Windows systems, networking, and a background in project management. Candidates should thrive in fast-paced environments and be willing to adapt to challenges. This opportunity offers a dynamic work environment with a strong customer focus.

Qualifications

• 1-3 years of experience in a related role.
• Experience in customer service-focused environments.
• Ability to travel up to 25%.

Responsibilities

• Ensure optimal performance of IT equipment and infrastructure.
• Manage and supervise IT technicians' workloads.
• Review and execute change management requests.
• Act as a contact point for contractors and external suppliers.
• Perform random site audits to adhere to company guidelines.

Skills

Linux/Unix System Support experience

MS Windows System Support experience

Networking (LAN/WAN, Wireless)

Analytical skills

Project management abilities

Customer-facing technical role experience

Team supervision experience

Education

IT / ICT further education qualification

Job description

A leading regional logistics company is searching for an IT Support Engineer to join their team in Jeddah. The ideal candidate will be responsible for managing IT infrastructure, leading a team of technicians, and ensuring compliance with performance standards. Qualifications include experience in Linux/Unix and Windows systems, networking, and a background in project management. Candidates should thrive in fast-paced environments and be willing to adapt to challenges. This opportunity offers a dynamic work environment with a strong customer focus.