Housekeeping Supervisor - Six Senses Amaala

InterContinental Hotels Group; Saudi Arabia; On-site; SAR 48,000 - 120,000; Full time

Job summary

A luxury hotel brand is seeking a Housekeeping Supervisor to ensure high standards of cleanliness and effective training of housekeeping staff. The ideal candidate will have at least 2 years of experience in luxury hotel operations and strong technical skills in MS Office and hotel systems. This role requires excellent communication abilities and a commitment to upholding service quality. Join a team dedicated to delivering exceptional hospitality in a stunning location along the Red Sea.

Qualifications

• 2 years of experience in a similar luxury hotel role.
• Strong technical skills in MS Office and hotel systems.

Responsibilities

• Oversee training and performance of housekeeping staff.
• Ensure high standards of cleanliness and hygiene.
• Coordinate with other departments for smooth operations.
• Monitor housekeeping office and storage conditions.

Skills

Housekeeping Operations

Training and Orientation

Communication

MS Office Suite

Hotel Systems (POS, PMS, CRM)

Education

High school diploma or equivalent

Hospitality diploma/degree (preferred)

Job description

Hotel: Amaala (RSIAM), Amaala, northwestern coast, of the Red Sea

As Housekeeping Supervisor, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

As Housekeeping Supervisor, I will assume full responsibility for the efficient operation in the following:

• Handle and assist in department training and orientation of all new hosts and regular trainings to Housekeeping hosts to improve job performance, meet guidelines and standards of service and operation.
• Demonstrate to Housekeeping hosts how to perform each task in job description according to hotel service standard.
• Maintain regular and effective communication with other departments to ensure the smooth operation of housekeeping functions.
• Monitor daily arrivals according to occupancy report in co-ordination with the Laundry and Housekeeping management.
• Supervise and inspect the work of Housekeeping hosts ensuring high standard of order, hygiene, sanitation, cleanliness and aesthetic value throughout all service areas and assist when necessary.
• Ensure Housekeeping office and all storage facilities of housekeeping are kept in good condition and order.
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
• Strictly adhere to LQA standards and guest comments.

Qualifications

To execute the position of Housekeeping Supervisor, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
• Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have the knowledge of hotel/resort and policies on room allocation etc.

The above is intended to provide an overview of the role and responsibilities for a Housekeeping Supervisor at Six Senses Amaala. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Amaala is an equal opportunity employer. This policy applies to all terms and conditions of employment.

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