Hostesses - Four Seasons Resort at The Red Sea, Saudi Arabia

Four Seasons Hotels and Resorts; Saudi Arabia; On-site; SAR 120,000 - 150,000; Full time

Job summary

A luxury hospitality brand in Saudi Arabia is seeking a Hostess for their new resort on the Red Sea. The role involves greeting guests, managing reservations, and ensuring exceptional service standards. Applicants should have experience in food and beverage, proficiency in English, and knowledge of Arabic. The position offers a competitive salary, accommodation, and comprehensive benefits.

Benefits

Competitive Net Salary

Provided staff accommodation

30 days’ vacation

Comprehensive medical and life insurance

Complimentary stays at Four Seasons properties

Qualifications

• Six to twelve months of restaurant or food and beverage experience required.
• Proficiency in reading, writing, and speaking English.
• Ability to operate reservations systems.

Responsibilities

• Greet and seat guests in dining venues.
• Manage reservations and respond to guest inquiries.
• Coordinate seating arrangements and communicate seamlessly with the service team.

Skills

Customer service

Communication

Teamwork

Arabic proficiency

Education

High school education or equivalent

Tools

Reservations system

Computer equipment

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.

The Role of the Hostess

As a hostess at Four Seasons Resort Red Sea, you will be the welcoming face of our dining venues, responsible for creating a warm and inviting first impression for our guests. Your role includes greeting and seating guests, managing reservations, and responding to inquiries with professionalism and care. You will play a key role in ensuring a seamless guest experience by coordinating seating arrangements and maintaining smooth communication with the service team. Your ability to anticipate guest needs and deliver personalized service will contribute to the exceptional standards of hospitality that Four Seasons is known for.

Knowledge and Skills

• High school education or equivalent experience.
• Six to twelve months of restaurant, food and beverage, or equivalent experience is required.
• Requires a working knowledge of the restaurant aspect of Four Seasons services, policies, or operations, and general knowledge of the brand.
• Requires knowledge of or the ability to operate computer equipment and the reservations system.
• Requires reading, writing, and oral proficiency in the English language.
• Arabic speakers are required.

What we offer:

Competitive Net Salary in a Tax-Free Environment
Provided staff accommodation and transportation
30 days’ vacation
10 days of Public Holidays per year
Paid round-trip home leave ticket
Complimentary meals and uniform care
Comprehensive medical and life insurance
Employee Assistance Program
Complimentary stays at Four Seasons properties worldwide
A creative and supportive environment to grow your craft

Schedule & Hours:

Full-time position with rotating shifts, including weekends and public holidays