Head Concierge - Ultra-Luxury Pre-Opening Leader

Accor; Saudi Arabia; On-site; SAR 120,000 - 150,000; Full time

Job summary

A luxury resort in Saudi Arabia is seeking an experienced Chief Concierge to lead the concierge team. Responsibilities include ensuring guest satisfaction, developing innovative concierge programs, and managing relationships with local vendors. The ideal candidate has a Bachelor's degree in Hospitality Management and 5-7 years of luxury hospitality experience. A passion for exceptional service and fluency in English are essential for this role. This position offers an exciting opportunity to thrive in a dynamic and upscale environment.

Qualifications

• 5-7 years of experience in luxury hospitality, especially concierge services.
• Les Clefs d'Or certification preferred.
• Fluency in English; additional languages valued.

Responsibilities

• Lead the concierge team, ensuring guest satisfaction.
• Develop innovative concierge services.
• Serve VIP guests and manage special requests.
• Cultivate relationships with local vendors and attractions.

Skills

Leadership skills

Customer service skills

Problem-solving abilities

Communication skills

In-depth local knowledge

Education

Bachelor's degree in Hospitality Management

Tools

Hotel management software

Job description

A luxury resort in Saudi Arabia is seeking an experienced Chief Concierge to lead the concierge team. Responsibilities include ensuring guest satisfaction, developing innovative concierge programs, and managing relationships with local vendors. The ideal candidate has a Bachelor's degree in Hospitality Management and 5-7 years of luxury hospitality experience. A passion for exceptional service and fluency in English are essential for this role. This position offers an exciting opportunity to thrive in a dynamic and upscale environment.