Head Butler - Master of Personal Luxury Guest Experiences

Accor; Medina Province; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading global hospitality company in Saudi Arabia is looking for a Butler to manage staff duties, ensuring exceptional guest services and smooth operations. Candidates should have experience in customer relations and strong communication skills. The role includes managing daily activities, handling guest requests, and maintaining the highest service standards. Ideal for individuals who thrive under pressure and work well with a team. This is an opportunity to join a prestigious establishment in the heart of Medina.

Qualifications

• Previous customer-related experience is an asset.
• Ability to work well under pressure in a fast-paced environment.
• Ability to focus attention on guest needs and remain calm and courteous at all times.

Responsibilities

• Manage and supervise all tasks of the staff.
• Ensure smooth communication among the team.
• Handle guest complaints and delegate as necessary.
• Direct work assignments of non-supervisory personnel.

Skills

Outstanding guest services skills

Strong interpersonal and problem-solving abilities

Computer literate in Microsoft Windows applications

Job description

A leading global hospitality company in Saudi Arabia is looking for a Butler to manage staff duties, ensuring exceptional guest services and smooth operations. Candidates should have experience in customer relations and strong communication skills. The role includes managing daily activities, handling guest requests, and maintaining the highest service standards. Ideal for individuals who thrive under pressure and work well with a team. This is an opportunity to join a prestigious establishment in the heart of Medina.