Guest Experience Specialist - F&B Service

Rosewood Hotels and Resorts; Saudi Arabia; On-site; SAR 45,000 - 58,000; Full time

Job summary

Rosewood Hotels and Resorts is seeking a dedicated Waiter to join our Food & Beverage team. You will deliver attentive, personalised service to guests, take orders, serve meals and beverages, and maintain impeccable dining room standards in a luxury hotel environment.

You will work closely with colleagues across restaurant operations to ensure brand, hygiene, and service excellence while creating memorable guest interactions and high levels of guest satisfaction.

Qualifications

• Experience delivering hospitality-focused service in a restaurant, hotel, or similar setting.
• Confident English communication; additional languages are a plus.
• Able to work calmly and efficiently in a fast-paced environment.

Responsibilities

• Take and process guest orders accurately, using the POS system.
• Serve food and beverages, promoting menu items where appropriate.
• Maintain cleanliness and presentation of assigned stations and dining areas.
• Provide warm, personalised guest interactions aligned with Rosewood standards.

Skills

Customer service

POS systems

Communication skills

Teamwork

Attention to detail

Tools

POS system

Job description

Rosewood Hotels and Resorts is seeking a dedicated Waiter to join our Food & Beverage team. You will deliver attentive, personalised service to guests, take orders, serve meals and beverages, and maintain impeccable dining room standards in a luxury hotel environment.

You will work closely with colleagues across restaurant operations to ensure brand, hygiene, and service excellence while creating memorable guest interactions and high levels of guest satisfaction.