Waiter/Waitress

Rosewood Hotels and Resorts; Saudi Arabia; On-site; SAR 67,000 - 112,000; Full time

Job summary

Rosewood AMAALA invites an experienced Waiter/Waitress to join our luxury dining team. You will deliver attentive, personalized service to guests, present menus, and guide wine and menu selections in line with Rosewood standards.

Role requires a high school diploma and 2–3 years in luxury hotel dining, excellent English, and a passion for hospitality. You will work evenings, weekends and holidays, maintaining impeccable service and a warm, professional demeanor.

Qualifications

• High school diploma or equivalent required.
• 2–3 years of waiter/waitress or luxury dining experience.
• Fluency in English; additional languages desirable.

Responsibilities

• Deliver exceptional F&B service per Rosewood standards.
• Welcome guests, present menus, and recommend items.
• Take orders accurately and communicate dietary needs.
• Serve promptly and maintain service areas.
• Ensure knowledge of menu, ingredients, and daily specials.
• Process payments using POS and handle cash procedures.
• Maintain food safety and hygiene standards.

Skills

Guest service

Communication

Multitasking

Team player

Attention to detail

Education

High School Diploma or equivalent qualification

Job description

Job Description

At Rosewood AMAALA we believe exceptional dining experiences are created through genuine hospitality personalized service and meaningful connections Guided by our philosophy of Relationship Hospitality and A Sense of Place we are committed to delivering memorable culinary journeys that reflect the culture beauty and spirit of the Red Sea destination The Waiter Waitress plays a vital role in creating extraordinary dining experiences by delivering attentive intuitive and personalized service to guests This position is responsible for taking food and beverage orders serving meals and beverages with precision maintaining exceptional service standards and ensuring every guest interaction reflects the luxury warmth and professionalism of Rosewood Hotels amp Resorts

Key Responsibilities

• Deliver exceptional food and beverage service in accordance with Rosewood brand standards and luxury hospitality expectations
• Welcome guests warmly present menus and provide knowledgeable recommendations on food beverages wines and specialty offerings
• Take guest orders accurately and efficiently while ensuring all requests and dietary preferences are communicated effectively
• Serve food and beverages promptly professionally and according to established service standards
• Maintain comprehensive knowledge of menu items ingredients preparation methods beverage selections and daily promotions
• Ensure restaurant tables service stations and dining areas are impeccably maintained throughout service periods
• Anticipate guest needs and provide personalized service to create memorable dining experiences
• Process guest payments accurately using POS systems and follow all cash handling procedures
• Maintain compliance with food safety hygiene HACCP health and safety standards at all times
• Support Forbes Travel Guide LQA and Rosewood service standards ensuring consistency and excellence in every guest interaction
• Work collaboratively with culinary stewarding and restaurant colleagues to ensure seamless operations and guest satisfaction
• Assist in restaurant opening and closing procedures including setup breakdown and preparation of service areas
• Handle guest concerns and special requests professionally and promptly escalating issues when required
• Maintain professional appearance grooming and conduct in accordance with company standards
• Participate in training programs departmental meetings and continuous learning initiatives to enhance service excellence
• Contribute to a positive team environment that fosters respect collaboration and genuine hospitality

Qualifications and Requirements

• High School Diploma or equivalent qualification
• Minimum 2 3 years of experience in a waiter waitress or food service role within a luxury hotel resort fine dining restaurant or upscale hospitality environment
• Strong knowledge of food and beverage service standards restaurant operations and guest engagement practices
• Excellent communication and interpersonal skills with the ability to build rapport with guests from diverse cultural backgrounds
• Fluency in English is required additional language skills are highly desirable
• Strong attention to detail organizational skills and the ability to multitask in a fast-paced environment
• Ability to maintain composure and professionalism while delivering exceptional service under pressure
• Passion for hospitality and a genuine desire to create memorable guest experiences
• Understanding of luxury service standards including Forbes Travel Guide and LQA standards is preferred
• Ability to work flexible schedules including evenings weekends and public holidays
• Physically able to stand for extended periods carry trays and perform the duties associated with restaurant service
• A positive attitude team-oriented mindset and commitment to delivering service excellence