Waiter/ess

Rosewood Hotels and Resorts; Saudi Arabia; On-site; SAR 45,000 - 58,000; Full time

Job summary

Rosewood Hotels and Resorts is seeking a dedicated Waiter to join our Food & Beverage team. You will deliver attentive, personalised service to guests, take orders, serve meals and beverages, and maintain impeccable dining room standards in a luxury hotel environment.

You will work closely with colleagues across restaurant operations to ensure brand, hygiene, and service excellence while creating memorable guest interactions and high levels of guest satisfaction.

Qualifications

• Experience delivering hospitality-focused service in a restaurant, hotel, or similar setting.
• Confident English communication; additional languages are a plus.
• Able to work calmly and efficiently in a fast-paced environment.

Responsibilities

• Take and process guest orders accurately, using the POS system.
• Serve food and beverages, promoting menu items where appropriate.
• Maintain cleanliness and presentation of assigned stations and dining areas.
• Provide warm, personalised guest interactions aligned with Rosewood standards.

Skills

Customer service

POS systems

Communication skills

Teamwork

Attention to detail

Tools

POS system

Job description

As part of the Food amp Beverage team you will report to the Team Leader and play an important role in delivering exceptional dining experiences for our guests Working closely with colleagues across restaurant operations you will help maintain the highest service hygiene and brand standards while creating memorable guest interactions As a Waiter you will be a key ambassador of the guest experience delivering attentive and personalised food and beverage service in line with Rosewood Hotel Group standards You will ensure smooth restaurant operations by taking orders serving food and beverages maintaining cleanliness and presentation standards and contributing to a welcoming environment where every guest feels valued

HOW YOU LL MAKE THE PLACE

Deliver exceptional food and beverage service while ensuring every guest receives attentive prompt and personalised care Take and process guest orders accurately through the POS system while promoting menu items and beverage selections through suggestive selling Prepare and serve a variety of beverages including specialty coffees wines and other beverages in accordance with service standards Maintain impeccable cleanliness organisation and presentation of assigned stations dining areas and equipment Handle guest enquiries and concerns professionally resolving issues effectively to ensure guest satisfaction Uphold all Rosewood brand Forbes LQA HACCP health safety and hygiene standards while supporting compliance across daily operations

You have a strong track record of delivering exceptional service within a restaurant, hotel or hospitality environment.You are passionate about creating memorable guest experiences and building positive relationships.You communicate confidently in English, with additional language skills considered an advantage.You are organised, detail-oriented and able to remain calm and effective in a fast-paced environment.You are comfortable using POS systems and handling food and beverage orders with accuracy.You work collaboratively with colleagues, demonstrate sound judgement and take pride in maintaining the highest service standards.