Guest Experience & Marine Retail Specialist

The Red Sea Development Company; Tabuk Province; Vor Ort; SAR 50.000 - 70.000; Vollzeit

Zusammenfassung

Sports and Entertainment Company is opening a Corallium attraction overseen by Red Sea Global. The Retail Specialist will welcome guests, process sales, and promote the attraction's activities to drive revenue.

You will maintain an inviting retail space, manage stock, handle returns, and ensure cash accuracy while upholding safety and policy standards. The role requires a bachelor's or diploma in business-related fields with 2–4 years in retail, strong customer service, and proficient POS usage.

Qualifikationen

• Bachelor’s degree or Diploma in Business Administration, Retail Management, Marketing, or related field.
• 2–4 years of experience in retail operations, sales, or customer service.
• Experience in inventory management, merchandising, and POS systems.
• Strong customer service and relationship management skills.
• Excellent communication and interpersonal skills.
• Sales and negotiation skills.
• Problem-solving and conflict-resolution abilities.
• Proficiency in Microsoft Office and retail management systems.

Aufgaben

• Welcome and greet guests in a warm, friendly, and professional manner.
• Assist guests with product inquiries and provide information to support purchasing decisions.
• Process sales transactions accurately through POS (cash, card, and digital payments).
• Actively cross-sell and upsell retail products to maximize sales.
• Promote and cross-sell wider activities and offerings to increase revenue.
• Maintain a clean, organized, visually appealing retail space.
• Monitor and replenish stock levels and report low inventory.
• Handle guest complaints professionally and escalate when needed.
• Process returns, exchanges, and refunds per policy.
• Adhere to cash handling procedures during opening/closing.
• Participate in stock counts, audits, and inventory checks.
• Comply with health, safety, and operational policies.

Kenntnisse

Customer service

Communication

Sales negotiation

Problem solving

MS Office

Ausbildung

Bachelor’s or Diploma in Business/ Retail

Tools

POS systems

Retail management software

Jobbeschreibung

Sports and Entertainment Company is opening a Corallium attraction overseen by Red Sea Global. The Retail Specialist will welcome guests, process sales, and promote the attraction's activities to drive revenue.

You will maintain an inviting retail space, manage stock, handle returns, and ensure cash accuracy while upholding safety and policy standards. The role requires a bachelor's or diploma in business-related fields with 2–4 years in retail, strong customer service, and proficient POS usage.