Ocean Experience Retail Specialist

The Red Sea Development Company; Riyadh; On-site; SAR 85,000 - 120,000; Full time

Job summary

The Red Sea Development Company is seeking a Retail Specialist for Corallium at Amaala’s Triple Bay. You will welcome guests, answer product questions, and guide purchases using accurate POS transactions while promoting the attraction’s activities to boost guest engagement and revenue.

Join a fast-paced retail team where you will maintain attractive displays, manage stock, and deliver exceptional service that aligns with the venue’s values and standards.

Qualifications

• Bachelor's degree or Diploma in Business Administration, Retail Management, Marketing, or related field.
• 2-4 years of experience in retail operations, sales, or customer service.
• Experience in inventory management, merchandising, and POS systems.
• Strong customer service and relationship management skills.
• Excellent communication and interpersonal skills.
• Sales and negotiation skills.
• Problem-solving and conflict-resolution abilities.

Responsibilities

• Welcome and greet guests in a warm, friendly, and professional manner.
• Assist guests with product inquiries and provide accurate information.
• Process sales transactions accurately through POS including cash, card and digital payments.
• Actively cross-sell and upsell retail products to maximize sales opportunities.
• Promote and cross-sell the attraction's wider activities and experiences.
• Maintain a clean, organized, visually appealing retail space and stock levels.
• Monitor and replenish stock levels and report low inventory.
• Handle guest complaints professionally and escalate when necessary.
• Process returns, exchanges, and refunds per policy.
• Adhere to cash handling procedures and till accuracy.
• Participate in stock counts, audits, and inventory checks.
• Comply with health, safety, and operational policies at all times.

Skills

Customer service

Sales

Negotiation

Communication

Interpersonal skills

Problem-solving

Education

Bachelor's degree or Diploma in Business Administration, Retail Management, Marketing, or a related field

Tools

POS systems

Microsoft Office

Job description

The Red Sea Development Company is seeking a Retail Specialist for Corallium at Amaala’s Triple Bay. You will welcome guests, answer product questions, and guide purchases using accurate POS transactions while promoting the attraction’s activities to boost guest engagement and revenue.

Join a fast-paced retail team where you will maintain attractive displays, manage stock, and deliver exceptional service that aligns with the venue’s values and standards.