Guest-Centric Front Office Lead: Elevate Service

Accor Hotels; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading international hotel chain in Riyadh is seeking a Front Office Manager to supervize the Front Desk and ensure exceptional guest experiences. The ideal candidate is a Saudi National with a strong service focus and previous leadership experience in hospitality. Responsibilities include managing front office operations and responding to guest needs. Knowledge of Opera software and hospitality management education is a plus. Competitive package and a dynamic work environment are offered.

Qualifications

• Saudi National requirement for this position.
• Highly organized and flexible under pressure with a results-oriented mindset.
• Previous experience in a leadership role and strong service focus.

Responsibilities

• Supervise daily operations of Front Office personnel for guest satisfaction.
• Respond to guest inquiries and oversee Front Desk and Bell/Valet staff.
• Implement new procedures and review team performance.

Skills

Service focused personality

Strong interpersonal skills

Problem-solving abilities

Education

Degree or Diploma in Hospitality Management

Tools

Opera

Job description

A leading international hotel chain in Riyadh is seeking a Front Office Manager to supervize the Front Desk and ensure exceptional guest experiences. The ideal candidate is a Saudi National with a strong service focus and previous leadership experience in hospitality. Responsibilities include managing front office operations and responding to guest needs. Knowledge of Opera software and hospitality management education is a plus. Competitive package and a dynamic work environment are offered.