General Manager - The Hotel Galleria Jeddah, Curio Collection by Hilton

Hilton; Makkah Region; On-site; SAR 150,000 - 200,000; Full time

Job summary

A luxury hotel brand in the Makkah Region is seeking an experienced General Manager to oversee hotel operations and ensure guest satisfaction. The ideal candidate should have a proven track record in similar quality hotels, showcasing strong leadership skills and experience in managing budgets and commercial strategies. This role involves enhancing profitability while fostering a positive team environment, adhering to Hilton's standards, and promoting a culture of excellence.

Benefits

Career growth and development

Workplace flexibility

Travel discount program

Qualifications

• Established General Manager with experience in Lifestyle hotels and commercial background.
• Experience managing budgets, revenue proposals, and forecasting results in a similar sized property.
• In-depth knowledge of the hotel/leisure/service sector.

Responsibilities

• Manage and lead the hotel operation.
• Ensure ongoing profitability of the hotel, meeting revenue and satisfaction goals.
• Deliver achievable hotel budgets and set strategic goals for the property.

Skills

Leadership skills

Owner relations

Commercial background

Guest experience focus

Team Member engagement

Education

Degree or diploma in Hotel Management

Job description

The Brand - Curio Collection by Hilton

Each Curio Collection by Hilton hotel is handpicked for its distinct character, offering travelers authentic curated experiences through distinctly local touches and unexpected amenities. Each property is part of the destination it calls home, from urban landmark hotels to grand beach resorts.

The Property

Our hotel is in the center of Jeddah, next to the Tahlia shopping district. King Abdulaziz International Airport and the old city center are less than 20 minutes away. We offer multiple restaurants, a spa, 13 meeting rooms, and a rooftop swimming pool with views of the city.

The Role

This exciting General Manager position will be responsible for managing the Hotel Management team and hotel targets to deliver an excellent Guest and Team Member experience while managing profitability and meeting our Owners expectations.

What will you be doing?

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage and lead the hotel operation.
• Manage ongoing profitability of the hotel, ensuring revenue, guest satisfaction and Team Member engagement goals are met and exceeded.
• Lead in all key property issues including capital projects, customer service, and refurbishment.
• Ensure all decisions are made in the best interests of the hotel and Hilton.
• Deliver achievable hotel budgets and set other short and long‑term strategic goals for the property.
• Provide exceptional leadership to hotel Team Members focusing on Hilton culture and values.
• Lead in all aspects of business planning.
• Comply with and exceed Hilton Brand Service Standards.
• Ensure costs are controlled.
• Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton.
• Hold regular briefings and communication meetings with the HOD team.
• Respond to audits to ensure continual improvement is achieved.

What are we looking for?

The ideal candidate will possess excellent leadership skills with a strong focus on Owner relations, Commercial and Operations, guest experience and Team Member engagement. Enthusiastic and passionate, you will have current or previous experience as a General Manager within a similar quality hotel.

A General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• An Established General Manager with experience working in Lifestyle hotels and with commercial background.
• Strong ability to collaborate and foster networks and relationships, with owners, contractors, and corporates – must be highly visible.
• Deliver innovative commercial opportunities with experience in increasing profitability especially in the MICE business.
• Exceptional people leadership and retention of talent with the ability to bring a team together on a journey and instilling the Hilton culture and values.
• Exceptional stakeholder/owner relations experience.
• Ability to show resilience, judgement and leadership.
• Experience managing budgets, revenue proposals, and forecasting results in a similar sized property.
• In‑depth knowledge of the hotel/leisure/service sector.
• Degree or diploma in Hotel Management or equivalent.
• English language mandatory and Arabic language is beneficial.

What is it like working for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world‑class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award‑winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical well‑being of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Work Locations

The Hotel Galleria Jeddah Curio Collection by Hilton

Schedule

Full‑time

Brand

Curio Collection by Hilton

Job

General Manager/Hotel Manager