General Manager - Fine Dining

Work Force Nexus; Riyadh Region; On-site; SAR 180,000 - 250,000; Full time

Job summary

A leading hospitality management firm in Saudi Arabia is looking for an experienced General Manager for their new fine-dining venue in Riyadh. The role entails overseeing all front-of-house operations, ensuring exceptional guest experiences, and leading a diverse team of over 200 staff. Ideal candidates should have a minimum of 12 years in hospitality, with proven skills in large-scale operations and pre-opening activities. Arabic language skills are a plus.

Qualifications

• 12 years of progressive hospitality experience, including 5 years in GM or Senior Restaurant Manager capacity.
• Proven experience in managing large-scale operations with high volume.
• Strong background in pre-opening activities including recruitment and training.

Responsibilities

• Lead all pre-opening front-of-house activities and manage operations.
• Maintain service culture and compliance with hygiene standards.
• Oversee reservations, event coordination, and floor management.

Skills

Leadership

Customer service

Operations

Education

Bachelor's degree or diploma in Hospitality Management

Tools

Foodics

Oracle MICROS

NCR Aloha

Lightspeed Restaurant

Job description

Role Summary

We are seeking an accomplished and dynamic General Manager to lead all front-of-house operations of our upcoming 8,000 sqm flagship fine-dining destination in Riyadh, featuring five live-kitchen cuisines (Italian, Turkish, Indian, Lebanese, and Seafood) alongside a premium pastry bakery section. This leadership role drives pre‑opening readiness, operational excellence, and exceptional guest experience for a single, complex venue comprising 350 tables and 1,500 covers at peak.

Key Responsibilities

• Lead all pre‑opening FOH activities: recruitment, training, SOPs, service‑flow and table‑management design
• Select and implement POS/FOH software and ensure integration with BOH systems
• Collaborate with Executive Chef on FOH service‑flow alignment across five kitchen sections
• Establish operational manuals, reservation standards, guest‑handling protocols, and service hierarchy
• Drive and monitor daily FOH operations across all service areas
• Lead guest experience program with VIP hosting and service recovery
• Maintain premium service culture and strict adherence to hygiene and safety compliance
• Oversee reservations, hosting, floor plans, and event coordination
• Prepare and monitor P&L, daily sales summaries, and operating budgets
• Build and motivate multicultural FOH team of 200+ staff
• Conduct structured training and performance reviews
• Work on marketing activations, seasonal promotions, and catering contracts

Qualifications Required

• 12 years of progressive hospitality experience with 5 years in GM or Senior Restaurant Manager capacity
• Proven experience in large‑scale operations (350 tables, 1,500 covers at peak)
• Strong pre‑opening background in staff recruitment, training, SOP development
• Demonstrated excellence in guest relations, VIP handling, and service recovery
• Commercial acumen with budgeting and cost control experience
• FOH technology proficiency (Foodics, Oracle MICROS, NCR Aloha, Lightspeed Restaurant)
• Fluency in English (Arabic proficiency an advantage)
• Outstanding communication, presentation, and leadership skills
• Previous GCC/Saudi Arabia experience strongly preferred
• Bachelor's degree or diploma in Hospitality Management or equivalent

Skills: leadership, customer service, operations