Front Desk Receptionist

Nua-Fit; Jeddah; On-site; SAR 54,000 - 71,000; Full time

Job summary

Nua-Fit seeks a Front Desk Receptionist to be the welcoming face of our Jeddah location. You will greet members, manage check-ins and appointments, process payments, and handle registrations in-person and via digital channels.

You will coordinate with trainers and staff to ensure smooth operations, maintain accurate records, perform basic clerical tasks, and uphold a professional, friendly front-of-house experience for all visitors.

Qualifications

• Strong customer service and communication skills, professional and courteous with members and visitors.
• Experience with receptionist duties, phone etiquette, scheduling, and directing inquiries.
• Proficient clerical skills: data entry, filing, records maintenance, and basic administrative tasks.
• Ability to multitask, stay organized in a busy front desk environment, and maintain confidentiality.

Responsibilities

• Greet members and visitors and manage check-ins and appointments.
• Respond to inquiries in person, by phone, and online.

Skills

Customer service

Communication

Phone etiquette

Data entry

Organizational skills

English fluency

Arabic knowledge (plus)

Tools

Membership management systems

Job description

Company Description:

Nua-Fit is a modern fitness and wellness brand focused on creating a welcoming environment for individuals of all fitness levels. The company is dedicated to providing high-quality services, personalized support, and a positive member experience. Team members at Nua-Fit are encouraged to contribute to a culture of health, respect, and professionalism. Working at Nua-Fit offers the opportunity to engage directly with members and support their wellness journeys in a dynamic, service-oriented setting.

Role Description

The Front Desk Receptionist at Nua-Fit is a full-time, on-site role based in Jeddah. The person in this position will greet members and visitors, manage check-ins and appointments, and respond to inquiries in person, by phone, and through digital channels. Daily responsibilities include handling member registrations, processing payments, maintaining accurate records, and performing basic clerical tasks such as filing and data entry. The Front Desk Receptionist will also coordinate with trainers and staff to ensure smooth operations, support customer service needs, and help keep the reception area organized and welcoming. This role requires consistent punctuality, professional demeanor, and a commitment to providing an excellent front-of-house experience.

Qualifications

Strong customer service and communication skills, with the ability to interact professionally and courteously with members and visitors.

Experience with receptionist duties and phone etiquette, including managing incoming calls, scheduling, and directing inquiries.

Proficient clerical skills, such as data entry, filing, maintaining records, and handling basic administrative tasks.

Ability to manage multiple tasks, prioritize effectively, and stay organized in a busy front desk environment.

Basic computer literacy and familiarity with office software or membership management systems.

Professional appearance, reliability, and a strong sense of responsibility and confidentiality.

Prior experience in a fitness center, hospitality, or customer-facing role is an advantage.

Fluency in English; proficiency in Arabic is a strong plus for working with local members.