Receptionist

FNRCO; Riyadh; On-site; SAR 42,000 - 66,000; Full time

Job summary

FNRCO is seeking a Receptionist to be the first point of contact for employees, clients and visitors in Riyadh. You will support day-to-day office operations, manage visitor check-ins, handling access control and coordinating meeting spaces, while delivering professional service.

The role requires 1-3 years in reception or office operations, fluency in English and Arabic, and proficiency with Microsoft Office. Saudi nationals preferred for local compliance.

Qualifications

• Diploma or Bachelor's degree in Business Administration, Hospitality, Office Management, or a related field.
• 1-3 years of experience in reception, front office, customer service, or workplace operations.
• Fluency in Arabic and English, spoken and written.
• Proficiency in Microsoft Office applications (Outlook, Word, Excel, Teams).
• Nationality: Saudi Arabia.

Responsibilities

• Welcome visitors and manage check-in/out with professional courtesy.
• Answer calls and direct to the appropriate teams.
• Issue and activate employee and visitor access cards.
• Coordinate workspace bookings and meeting support.
• Maintain reception records and assist with filing and reports.

Skills

Customer service

Communication

Organization

Professional judgement

Collaboration

Education

Diploma or Bachelor’s degree in Business Administration, Hospitality, Office Management, or related field

Tools

Microsoft Office (Outlook, Word, Excel, Teams)

Job description

The Receptionist serves as the first point of contact for FNRCO employees, clients, visitors, and service providers. The role is responsible for delivering a professional, welcoming, and efficient reception experience while supporting day-to-day office operations, visitor management, access control, workspace coordination, mail handling, and administrative services. The Receptionist plays a critical role in maintaining FNRCO's professional image and helping ensure a safe, organized, and productive workplace environment.

Key Responsibilities :

Front Desk & Visitor Management

• Welcome visitors, clients, candidates, and vendors in a professional and courteous manner.
• Manage visitor registration, check-in, and check-out procedures.
• Verify visitor identification and support compliance with security protocols.
• Notify hosts upon visitor arrival and coordinate visitor escort requirements.
• Maintain accurate visitor logs and records in line with applicable company retention requirements.
• Offer appropriate hospitality services to visitors, including refreshments and basic office guidance.

Reception & Communication Services

• Answer incoming calls promptly and professionally.
• Direct calls to the appropriate employees or departments.
• Take and relay messages accurately.
• Manage the reception mailbox and respond to general office inquiries.
• Maintain high standards of customer service and professional communication at all times.

Access Control & Security Support

• Issue and support activation of employee and visitor access cards as authorized.
• Support building access procedures and visitor access coordination.
• Monitor reception-related security systems and escalat issues when required.
Partner with security personnel to support workplace security procedures.
• Support emergency response procedures as instructed by Workplace Operations.

Workplace Operations Support

• Assist with workspace reservations and meeting room bookings.
• Coordinate catering requests and meeting support services.
• Manage office stationery and reception supplies.
• Support mailroom and courier operations, including inbound and outbound shipments.
• Coordinate printing, translation, and other office support requests.
• Maintain reception area cleanliness and professional presentation.

Administrative Responsibilities

• Maintain accurate records and reports related to reception activities.
• Support monthly access card reconciliation and office administration tasks.
• Process routine documentation and office service requests.
• Assist with inventory tracking for office consumables and supplies.
• Ensure adherence to Accenture policies and workplace standards.

Required Qualifications :

• Diploma or Bachelor's degree in Business Administration, Hospitality, Office Management, or a related field.
• 1-3 years of experience in reception, front office, customer service, or workplace operations.
• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and Teams.
• Fluency in Arabic and English, spoken and written.
• Experience working in a multinational or corporate office environment is preferred.
• Nationality Requirement: Saudi Arabia

• Customer & Communication Exceptional customer service; professional communication; strong interpersonal skills.
• Organization & Execution Attention to detail; time management; ability to manage multiple priorities.
• Professional Judgement Confidentiality; problem-solving; calm handling of visitor and service issues.
• Collaboration Ability to coordinate with Workplace Operations, security, employees, and service providers

(English is a strong qualification alongside the degree )