Front Desk Officer - Al khobar

Fast Fit; Al Khobar; On-site; SAR 45,000 - 67,000; Full time

Benefits offered by this job

Competitive salaries

Benefits

Incentives

Job summary

Fast Fit EMS Fitness in Khobar, Saudi Arabia, is hiring receptionists and customer service representatives to join our team across 11 branches.

You will greet visitors, provide information, route calls, handle inquiries, schedule appointments, and help create a welcoming environment for members. We offer a dynamic work environment with competitive salaries, benefits, and incentives, and opportunities for growth within a market-leading EMS fitness company.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or front desk roles.
• Friendly, professional, and confident communication.
• Handle member inquiries, registrations, and basic sales.
• Basic computer skills and familiarity with booking systems (MS Office, CRM).
• Presentable appearance and positive attitude.
• Competitive salaries, benefits, and incentives.

Responsibilities

• Greet visitors and direct them to the desired location within the facility.
• Offer basic information about products or services and answer inquiries.
• Route incoming calls to appropriate departments and handle simple inquiries by phone.
• Address complaints professionally and escalate when needed.
• Organize schedules for pre-booked appointments to avoid overlaps.
• Provide extra help to clients by guiding them around the facility or advising on product choices.
• Maintain a positive work environment by interacting politely with clients and colleagues.

Skills

Customer service

Front desk

Communication skills

Basic computer skills

Education

High school diploma or equivalent

Tools

Booking systems

MS Office

CRM software

Job description

Khobar, Saudi Arabia | Posted on 07/26/2026

Fast Fit EMS Fitness, the market leader andlargest provider of EMS services in Saudi Arabia, is seeking dedicatedReceptionists and Customer Service Representatives to join our team.With 11 branches across Jeddah, Riyadh, and Khobar, we offer a dynamicwork environment and numerous benefits for our employees.

About Us:

Founded in 2019, Fast Fit EMS Fitness hasrapidly grown to become a prominent name in the fitness industry. Ourcommitment to excellence and innovation has led to the expansion of 11clubs in major cities across Saudi Arabia. We take pride in offeringtop-tier EMS training and fostering career growth opportunities forour employees.

Responsibilities

• Customer Reception: Greet visitors andclients warmly and direct them to their desired location withinthe facility.
• Providing Information: Offer basicinformation about the products or services provided and answer anyinquiries clients may have.
• Directing Phone Calls: Route incoming callsto the appropriate departments within the facility and handlesimple inquiries over the phone.
• Handling Complaints: Address complaintsprofessionally, striving to resolve them promptly or directingthem to the appropriate person.
• Scheduling Appointments: Organize theschedule for pre-booked appointments to ensure nooverlaps.
• Problem-Solving: Work to resolve any issuesclients may face related to the services or productsoffered.
• Offering Additional Assistance: Provide extrahelp to clients by guiding them around the facility or advising onproduct choices.
• Maintaining a Positive Work Environment:Contribute to a positive work environment by interacting politelyand professionally with clients and colleagues.

If you are excited about joining the beauty and fitness industry and eager to make a positive impact, we want to hear from you!

Requirements

• High school diploma or equivalent
• Previous experience in customer service or front desk roles(fitness or hospitality preferred)
• Friendly, professional, and confident communication skills
• Ability to handle member inquiries, registrations, and basicsales
• Basic computer skills (booking systems, MS Office, or CRMsoftware)
• Presentable appearance and positive attitude
• Competitive salaries, benefits, andincentives