Front Desk Officer - Jeddah

Fastfit Ems; Jeddah; On-site; SAR 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salaries

Benefits

Incentives

Job summary

Fastfit Ems in Jeddah, Saudi Arabia, is looking for dedicated Receptionists and Customer Service Representatives to join our team. With 11 branches and a commitment to excellence, we offer a dynamic work environment.

The successful candidates will interact with clients, provide information, and handle inquiries while maintaining a polite and professional demeanor. We value a positive attitude and a presentable appearance. Join us to make a positive impact in the fitness industry.

Qualifications

• Previous experience in customer service or front desk roles (fitness or hospitality preferred).
• Presentable appearance and positive attitude.
• Ability to handle member inquiries, registrations, and basic sales.

Responsibilities

• Greet visitors and direct them to their desired location.
• Provide information about products and services.
• Route incoming calls to the appropriate departments.

Skills

Friendly communication skills

Problem-solving

Basic computer skills

Education

High school diploma or equivalent

Tools

MS Office

CRM software

Job description

Jeddah, Saudi Arabia | Posted on 05/25/2026

Fast Fit EMS Fitness, the market leader and largest provider of EMS services in Saudi Arabia, is seeking dedicated Receptionists and Customer Service Representatives to join our team. With 11 branches across Jeddah, Riyadh, and Khobar, we offer a dynamic work environment and numerous benefits for our employees.

About Us:

Founded in 2019, Fast Fit EMS Fitness has rapidly grown to become a prominent name in the fitness industry. Our commitment to excellence and innovation has led to the expansion of 11 clubs in major cities across Saudi Arabia. We take pride in offering top‑tier EMS training and fostering career growth opportunities for our employees.

Responsibilities

• Customer Reception: Greet visitors and clients warmly and direct them to their desired location within the facility.
• Providing Information: Offer basic information about the products or services provided and answer any inquiries clients may have.
• Directing Phone Calls: Route incoming calls to the appropriate departments within the facility and handle simple inquiries over the phone.
• Handling Complaints: Address complaints professionally, striving to resolve them promptly or directing them to the appropriate person.
• Scheduling Appointments: Organize the schedule for pre‑booked appointments to ensure no overlaps.
• Problem‑Solving: Work to resolve any issues clients may face related to the services or products offered.
• Offering Additional Assistance: Provide extra help to clients by guiding them around the facility or advising on product choices.
• Maintaining a Positive Work Environment: Contribute to a positive work environment by interacting politely and professionally with clients and colleagues.

If you are excited about joining the beauty and fitness industry and eager to make a positive impact, we want to hear from you!

Requirements

• High school diploma or equivalent
• Previous experience in customer service or front desk roles (fitness or hospitality preferred)
• Friendly, professional, and confident communication skills
• Ability to handle member inquiries, registrations, and basic sales
• Basic computer skills (booking systems, MS Office, or CRM software)
• Presentable appearance and positive attitude
• Competitive salaries, benefits, and incentives