Front Desk Officer - Riyadh

Fastfit Ems; Riyadh; On-site; SAR 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salaries

Benefits

Incentives

Job summary

Fastfit Ems in Riyadh is seeking a customer service representative to greet visitors and manage front desk operations. Applicants should possess a high school diploma and previous experience in customer service or hospitality.

Responsibilities include scheduling appointments, addressing client inquiries, and maintaining a positive atmosphere. We offer competitive salaries and benefits, making this an exciting opportunity in the beauty and fitness industry.

Qualifications

• Previous experience in customer service or front desk roles preferred.
• Friendly, professional, and confident communication skills required.
• Presentable appearance and positive attitude necessary.

Responsibilities

• Greet visitors and clients at the reception and direct them.
• Provide basic information about products or services.
• Schedule appointments and resolve client issues.

Skills

Customer Service

Communication Skills

Basic Computer Skills

Education

High school diploma or equivalent

Tools

MS Office

CRM Software

Job description

Riyadh, Saudi Arabia | Posted on 05/25/2026

About Us

Fast Fit EMS Fitness, the market leader and largest provider of EMS services in Saudi Arabia, was founded in 2019 and has rapidly expanded to 11 clubs in major cities across Saudi Arabia. We offer a dynamic work environment and numerous benefits.

Responsibilities

• Greet visitors and clients at the reception and direct them to their desired location within the facility
• Provide basic information about products or services and answer inquiries
• Route incoming calls to appropriate departments and handle simple phone inquiries
• Address complaints professionally and resolve them promptly or direct to the appropriate person
• Schedule appointments and ensure no overlaps in the schedule
• Resolve client issues related to services or products
• Provide additional assistance by guiding clients around the facility or advising on product choices
• Maintain a positive work environment by interacting with clients and colleagues politely and professionally

If you are excited to join the beauty and fitness industry and eager to make a positive impact, we want to hear from you!

Requirements

• High school diploma or equivalent
• Previous experience in customer service or front desk roles (fitness or hospitality preferred)
• Friendly, professional, and confident communication skills
• Ability to handle member inquiries, registrations, and basic sales
• Basic computer skills (booking systems, MS Office, or CRM software)
• Presentable appearance and positive attitude
• Competitive salaries, benefits, and incentives