Receptionist - Riyadh استقبال - الرياض

Fast Fit; Riyadh; On-site; SAR 50,000 - 73,000; Full time

Benefits offered by this job

Benefits and incentives

Job summary

Fast Fit EMS Fitness is seeking dedicated Receptionists and Customer Service Representatives to join our team. The role involves greeting visitors, providing information, routing calls, handling complaints, scheduling appointments, and assisting with sales inquiries.

Prior experience in customer service or reception is preferred, with friendly, professional communication as a must. We offer competitive salaries, benefits, and incentives as part of a dynamic work environment across 11 branches in

Qualifications

• Friendly, professional, and confident communication required.
• Ability to handle member inquiries, registrations, and basic sales.
• Basic computer skills including booking systems and CRM software.

Responsibilities

• Greet visitors and direct them to the correct location inside the facility.
• Provide information about products or services and answer inquiries.
• Route incoming calls to appropriate departments and handle basic inquiries over the phone.
• Address complaints professionally and direct to the right person.
• Coordinate pre-booked appointments to avoid overlaps.
• Help clients resolve issues related to services or products.
• Guide clients around the facility or advise on product choices.
• Maintain a positive, polite, and professional environment.

Skills

Customer service

Communication

Phone handling

Education

High school diploma

Tools

MS Office

CRM software

Job description

Riyadh, Saudi Arabia | Posted on 08/25/2026

Fast Fit EMS Fitness, the market leader andlargest provider of EMS services in Saudi Arabia, is seeking dedicatedReceptionists and Customer Service Representatives to join our team.With 11 branches across Jeddah, Riyadh, and Khobar, we offer a dynamicwork environment and numerous benefits for our employees.

About Us:

Founded in 2019, Fast Fit EMS Fitness hasrapidly grown to become a prominent name in the fitness industry. Ourcommitment to excellence and innovation has led to the expansion of 11clubs in major cities across Saudi Arabia. We take pride in offeringtop-tier EMS training and fostering career growth opportunities forour employees.

Responsibilities

• Customer Reception: Greet visitors andclients warmly and direct them to their desired location withinthe facility.
• Providing Information: Offer basicinformation about the products or services provided and answer anyinquiries clients may have.
• Directing Phone Calls: Route incoming callsto the appropriate departments within the facility and handlesimple inquiries over the phone.
• Handling Complaints: Address complaintsprofessionally, striving to resolve them promptly or directingthem to the appropriate person.
• Scheduling Appointments: Organize theschedule for pre-booked appointments to ensure nooverlaps.
• Problem-Solving: Work to resolve any issuesclients may face related to the services or productsoffered.
• Offering Additional Assistance: Provide extrahelp to clients by guiding them around the facility or advising onproduct choices.
• Maintaining a Positive Work Environment:Contribute to a positive work environment by interacting politelyand professionally with clients and colleagues.

If you are excited about joining the beauty and fitness industry and eager to make a positive impact, we want to hear from you!

Requirements

• High school diploma or equivalent
• Previous experience in customer service or receptionist roles(fitness or hospitality preferred)
• Friendly, professional, and confident communication skills
• Ability to handle member inquiries, registrations, and basicsales
• Basic computer skills (booking systems, MS Office, or CRMsoftware)
• Presentable appearance and positive attitude
• Competitive salaries, benefits, andincentives