Food and Beverage Supervisor - Service

The Ritz-Carlton Hotel Company, L.L.C.; Riyadh; On-site; SAR 56,000 - 89,000; Full time

Job summary

The Ritz-Carlton Hotel Company in Jeddah, Saudi Arabia seeks a Food and Beverage Supervisor - Service to oversee dining operations in a luxury hotel setting. You will coordinate associates, maintain service standards, and ensure guests receive attentive, high-quality hospitality.

Ideal candidates have at least 2 years of related F&B experience and at least 1 year in supervision. You will lead a premium service team, coach staff, and uphold safety, cleanliness, and operational excellence daily.

Qualifications

• Minimum 2 years of related experience in food and beverage service.
• Minimum 1 year of supervisory experience in hospitality.
• Strong knowledge of guest service standards and operational discipline.
• Ability to supervise staff, assign tasks, and coach associates.

Responsibilities

• Supervise food and beverage associates during daily service to ensure teamwork and high service quality.
• Monitor dining areas for seating availability, cleanliness, safety, and guest comfort.
• Inspect staff grooming, uniforms, and professional appearance, correcting deficiencies.
• Complete opening and closing duties, including supplies, equipment checks, and area cleaning.
• Inspect storage areas for cleanliness and FIFO compliance; manage inventories as needed.
• Coordinate with maintenance for equipment and facility issues; assist hiring, training, and scheduling.

Skills

Food service

Team supervision

Guest service

Inventory checks

Safety procedures

Staff coaching

Education

High school diploma or equivalent

Job description

Food and Beverage Supervisor - Service Snapshot Role: Food and Beverage Supervisor - Service Location: Jeddah, Saudi Arabia Industry: Hospitality Function: Food Services-Hospitality Experience: Minimum 2 years related experience Job Type: Full-time Position Overview Food and Beverage Supervisor - Service in Jeddah, Saudi Arabia is a Hospitality opportunity for an experienced service professional who can coordinate restaurant or dining room operations, guide food and beverage associates, maintain service standards, and ensure guests receive attentive luxury hospitality. This role is suitable for candidates with supervisory experience, strong team coordination skills, and the ability to manage daily service preparation, inventory checks, guest needs, safety standards, and staff performance in a premium hotel environment. Job Details Country: Saudi Arabia City: Jeddah Industry: Hospitality Function: Food Services-Hospitality Salary: 5000-8000 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Any Job Type: Full-time Role Context The Food and Beverage Supervisor - Service will support smooth daily operations across dining areas by ensuring staff work together effectively, service areas are prepared, supplies are available, and guest expectations are met with professionalism. The role combines floor supervision, opening and closing duties, team coaching, inventory support, cleanliness checks, guest service recovery, and operational follow-up. The selected candidate will help maintain the gold standard of luxury hospitality by leading associates with care, consistency, and attention to detail.

Key Responsibilities

• Supervise food and beverage associates during daily service to ensure smooth teamwork, guest satisfaction, and high service quality.
• Monitor dining areas for seating availability, service flow, cleanliness, safety, and guest comfort.
• Inspect staff grooming, uniforms, and professional appearance, correcting deficiencies when required.
• Complete opening and closing duties, including preparing supplies, setting up tools, checking equipment, cleaning areas, and securing doors.
• Inspect storage areas for cleanliness, organization, proper stock rotation, and FIFO compliance.
• Complete scheduled inventories and requisition food and beverage supplies as needed.
• Coordinate with maintenance teams by raising work orders for equipment, facility, or repair needs.
• Assist management with hiring support, training, scheduling, evaluating, counseling, coaching, and motivating employees.
• Serve as a role model and first point of contact for associate concerns under fair treatment and open-door practices.
• Welcome and acknowledge guests according to hotel standards, anticipate service needs, and respond with genuine care.
• Support guests with special requirements, including individuals with disabilities, while maintaining respectful and attentive service.
• Communicate clearly and professionally with guests, associates, supervisors, and other departments.
• Build positive working relationships and support the team in achieving common service goals.
• Maintain confidentiality of proprietary information and protect hotel assets.
• Follow company safety, security, hygiene, and operational policies at all times.
• Report accidents, injuries, unsafe work conditions, service issues, or operational concerns to management.
• Complete required safety training and certifications as assigned.
• Identify opportunities to improve service efficiency, productivity, quality, safety, and cost control.
• Visually inspect tools, equipment, and service areas to identify defects, cleanliness issues, or operational gaps.
• Perform physical service tasks including standing, walking, lifting, carrying, pushing, pulling, bending, reaching, and moving through service areas.
• Carry out additional reasonable duties requested by supervisors to support food and beverage operations.

Ideal Profile

• High school diploma, G.E.D. equivalent, or similar educational background.
• Minimum 2 years of related experience in food and beverage service, restaurant operations, hotel dining, or hospitality service.
• Minimum 1 year of supervisory experience in a restaurant, hotel, banquet, lounge, or food and beverage environment.
• Strong understanding of guest service standards, team coordination, grooming standards, service preparation, cleanliness, and operational discipline.
• Ability to supervise staff, assign tasks, support training, motivate associates, and maintain professional service behavior.
• Good communication skills with the ability to speak clearly, listen carefully, and respond professionally to guests and colleagues.
• Comfortable working in a fast-paced luxury hotel environment with high expectations for service quality and presentation.
• Able to inspect storage areas, monitor inventory, support requisitions, and follow FIFO procedures.
• Physically able to stand, walk, lift items up to 50 pounds, use stairs or service ramps, and work through a full shift.
• Strong attention to detail when checking staff appearance, dining areas, equipment, supplies, and guest service standards.
• Responsible, discreet, and committed to protecting guest comfort, company property, and confidential information.
• No specific license or certification is required.

Skills Set

• Food and beverage service
• Restaurant supervision
• Hotel dining operations
• Guest service
• Luxury hospitality
• Team supervision
• Staff coaching
• Service quality
• Dining room monitoring
• Opening duties
• Closing duties
• Inventory checks
• Stock requisitionFIFO compliance
• Storage area inspection
• Grooming standards
• Uniform inspection
• Safety procedures
• Security policies
• Maintenance work orders
• Associate training
• Staff scheduling support
• Guest needs handling
• Service recovery
• Communication skills
• Team coordination
• Cleanliness standards
• Equipment inspection
• Confidentiality
• Physical stamina

Why Join Us

This role offers the opportunity to grow within a respected luxury hospitality environment where service excellence, teamwork, and guest care are central to daily operations. The position provides practical supervisory exposure, food and beverage operational experience, training support, and the chance to represent a brand known for refined service standards. It is a strong fit for a hospitality professional who enjoys leading teams, creating memorable guest experiences, and working in a premium hotel setting in Jeddah.

About the Company

The Ritz-Carlton Hotel Company is recognized worldwide as a gold standard in luxury hospitality. Built on a strong service credo and a commitment to exceptional care in its hotels and communities, The Ritz-Carlton creates memorable guest experiences through refined service, professional excellence, and a culture where hospitality professionals are encouraged to serve with pride, creativity, and genuine attention to detail.