Guest Service Expert - Dining

The Ritz-Carlton Hotel Company, L.L.C.; Riyadh; On-site; SAR 39,000 - 61,000; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. in Riyadh, Saudi Arabia, seeks a Guest Service Expert - Dining to deliver luxury hospitality at every dining moment.

You will prepare dining areas, greet guests, coordinate with kitchen staff, serve courses, and maintain pristine service areas. Less than one year of related experience is acceptable; a professional appearance, clear communication, and a guest-first attitude are essential to thrive in our premium hotel dining team.

Qualifications

• High school diploma, secondary school certificate, G.E.D. equivalent, or similar educational background.
• Less than 1 year of related experience in food and beverage service, restaurant service, guest service, hospitality, or customer-facing work.
• No supervisory experience required.

Responsibilities

• Support daily food and beverage service by preparing dining areas, tables, supplies, and service stations.
• Set tables according to hotel standards and ensure dining areas are clean, organized, and guest-ready.
• Welcome guests professionally and assist with their dining needs throughout the service period.
• Communicate with the kitchen team to support timely service and accurate guest orders.
• Serve food and beverages with care, attention, and professional presentation.
• Respond to guest requests and help create a warm, smooth, and memorable dining experience.
• Clear used items from tables and maintain cleanliness of guest-facing and back-of-house service areas.
• Read and visually verify menu information, guest requests, service details, and order-related instructions.
• Follow company policies, food service procedures, safety standards, and quality expectations.
• Maintain a clean uniform, professional appearance, and clear communication throughout the shift.
• Support team members to complete restaurant service tasks and meet shared operational goals.
• Move through dining areas, service stations, and kitchen service routes safely and efficiently.
• Work on sloping, uneven, or slippery surfaces when required by operational areas.
• Stand, sit, walk, bend, twist, pull, stoop, reach overhead, and reach below the knees during service duties.

Skills

Food and beverage service

Guest service

Table setup

Service station setup

Kitchen coordination

Menu knowledge

Order communication

Work area cleaning

Hygiene standards

Safety procedures

Luxury hospitality

Teamwork

Time management

Attention to detail

Guest satisfaction

Physical stamina

Education

High school diploma / equivalent

Job description

Guest Service Expert - Dining Job Snapshot Role: Guest Service Expert - Dining Location: Riyadh, Saudi Arabia Industry: Hospitality Function: Food Services-Hospitality Experience: Less than 1 year related experience Job Type: Full-time

Job Details Country: Saudi Arabia City: Riyadh Industry: Hospitality Function: Food Services-Hospitality Salary: 3500-5500 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Any Job Type: Full-time

Role Context

The Guest Service Expert - Dining will help create a memorable food and beverage experience by supporting restaurant service beyond simply serving meals. This role includes preparing tables, communicating with the kitchen, assisting guests, serving food and beverages, maintaining clean work areas, and ensuring each guest feels cared for throughout the dining experience. The selected candidate will contribute to luxury service standards by staying attentive, active, professional, and ready to support smooth restaurant operations.

Key Responsibilities

• * Support daily food and beverage service by preparing dining areas, tables, supplies, and service stations.
• * Set tables according to hotel standards and ensure dining areas are clean, organized, and guest-ready.
• * Welcome guests professionally and assist with their dining needs throughout the service period.
• * Communicate with the kitchen team to support timely service and accurate guest orders.
• * Serve food and beverages with care, attention, and professional presentation.
• * Respond to guest requests and help create a warm, smooth, and memorable dining experience.
• * Clear used items from tables and maintain cleanliness of guest-facing and back-of-house service areas.
• * Clean work areas, service supplies, and equipment according to hygiene and quality standards.
• * Read and visually verify menu information, guest requests, service details, and order-related instructions.
• * Follow company policies, food service procedures, safety standards, and quality expectations.
• * Maintain a clean uniform, professional appearance, and clear communication throughout the shift.
• * Support team members to complete restaurant service tasks and meet shared operational goals.
• * Move through dining areas, service stations, and kitchen service routes safely and efficiently.
• * Work on sloping, uneven, or slippery surfaces when required by operational areas.
• * Stand, sit, walk, bend, twist, pull, stoop, reach overhead, and reach below the knees during service duties.
• * Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
• * Move objects weighing up to 50 pounds with assistance when required.
• * Perform additional reasonable duties requested by supervisors to support food and beverage operations.

Ideal Profile

• * High school diploma, secondary school certificate, G.E.D. equivalent, or similar educational background.
• * Less than 1 year of related experience in food and beverage service, restaurant service, guest service, hospitality, or customer-facing work.
• * No supervisory experience required.
• * No license or certification required.
• * Good understanding of dining service, table setup, guest interaction, and service area cleanliness.
• * Able to communicate clearly and professionally with guests, kitchen staff, supervisors, and colleagues.
• * Comfortable working in an active role that requires standing, walking, lifting, bending, and moving during the shift.
• * Guest-focused attitude with a willingness to anticipate needs and provide thoughtful service.
• * Able to follow food and beverage service standards, safety procedures, hygiene expectations, and company policies.
• * Reliable, well-presented, and committed to maintaining luxury hospitality standards.
• * Able to work as part of a team in a fast-paced restaurant or hotel dining environment.
• * Strong attention to detail when handling menu information, table presentation, service supplies, and guest requests.

Skills Set

• * Food and beverage service
• * Food Services-Hospitality
• * Dining service
• * Restaurant service
• * Guest service
• * Table setup
• * Service station setup
• * Kitchen coordination
• * Guest interaction
• * Food service support
• * Beverage service support
• * Menu knowledge
• * Order communication
• * Work area cleaning
• * Table clearing
• * Service supplies
• * Hygiene standards
• * Safety procedures
• * Quality standards
• * Luxury hospitality
• * Professional communication
• * Teamwork
• * Time management
• * Attention to detail
• * Guest satisfaction
• * Physical stamina
• * Restaurant operations
• * Service etiquette
• * Hospitality standards
• * Customer service

Why Join Us

This role offers a strong opportunity to build a career in luxury food and beverage service while learning refined hospitality standards in a premium hotel environment. The position provides practical exposure to restaurant operations, guest interaction, table service, kitchen communication, and teamwork. It is a suitable role for candidates who enjoy active service work, professional guest contact, and contributing to memorable dining experiences.

About the Company

The Ritz-Carlton Hotel Company is recognized worldwide as a gold standard in luxury hospitality. Guided by a strong service credo and an unwavering commitment to excellence in its hotels and communities, The Ritz-Carlton creates memorable guest experiences through refined service, thoughtful care, and a culture where food and beverage professionals take pride in delivering comfort, quality, and genuine personal attention.